All reviews

Rating Breakdown

  • 5
    72% (84 ratings)
  • 4
    14% (16 ratings)
  • 3
    5% (6 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (10 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 7, 2023

very great help from the staff! thanks. they contact me and fix the problem I was facing. and everything is fine now.

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

The code you added to your website seems incorrect. Our support team has already made the necessary changes to your Liquid to accommodate your requirements, and any additional changes may cause unexpected issues on your website.

4 / 5 Share

Sept. 17, 2021

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

Developer Reply

We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.

4 / 5 Share

Sept. 9, 2021

The app is fine however I am only writing this review so I stop getting the annoying review request every time I use the custom fields

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 7, 2021

I use this app to add additional photos to product collections. I wish the integration was more direct but it accomplishes what we need to do.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 6, 2021

Very good as a service to add extra data points to your pages. Makes your life simple and fast. Must try for all. It will surely help!

Using app

About 1 year

Total reviews

4

Average rating

2.5

4 / 5 Share

Sept. 6, 2021

Good app to add those extra fields to your website. You can do a lot with this tool - just use it intelligently.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 3, 2021

Pretty simple to use and does what it is intended. Would be great if Products tab had a way to filter against Active products for faster movement through each products when doing a lot of custom field updates.

Store

SAFETON

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 2, 2021

Used to add custom product data to receipts. Functionality works well. Wish the app loaded a little faster.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 2, 2021

Good app that was pretty useful in our development workflow. The credits system that is used for bulk imports and exports might be unforgiving sometimes in case you make a mistake or if there is an error.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 1, 2021

サイトに自由な編集エリアを追加するのにアプリを使用しています。外部アプリのため、シームレスに編集ができないとう点のみ不便だなと感じますが、無料でやりたいことがほとんどが実現できていて大変助かっています。

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 31, 2021

Happy so far. We use this app to create custom fields of content that is difficult to do on Shopify's standard platform. A bit expensive. Wish it was a bit cheaper and we'd use it even more. I'd recommend this to any store with a lot of product content and custom fields / images.

Using app

About 2 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 12, 2021

Very powerful app to extend your site—the possibility of adding extra fields and having a rich editor to add information is quite powerful. Like the reviewer below, the only thing I don't like is their lack of a bulk editor. I understand they make you download and upload in order to "charge" you points for updating items, but they could do the same by providing a more powerful bulk editor than the one Shopify offers and make it worth it by removing the hassle of finding those fields and item id's. I would be more than happy to upgrade or acquire more points if they had that. That said, the tool is great at what it does and very reliable. Recommended.

Store

Obakki

Using app

12 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 11, 2021

とても便利に利用しています。 ページを自由にカスタマイズするためにこちらのアプリが必須でした。 ただし商品情報を更新したり編集する際に、アプリを起動する必要があるので、やや不便に感じることはあります。

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

レビューをお寄せいただきありがとうございます。ACFはサードパーティ製のアプリなので、フィールドを読み込むにはアプリにアクセスする必要があります。

4 / 5 Share

Aug. 9, 2021

Super nice that review popup keep popping, other than that it's cool! I hope this will achieve what I'm trying to achieve.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2021

It does what it's supposed to do, but it's an "extra layer" that makes product management quite tedious, especially when combined with a translation app. I wish the layout were more compact and closer to the Shopify look and feel and more intuitive. Overall a good app, but when possible, build your store in a way you will not require extra field.

Store

Jalie

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 24, 2020

I must correct myself (regarding my previous review -below-): I found out that if I successfully create a field set and I publish it, it works as advertised, in fact it looks great and although is a little complicated and not too UX friendly, it does the job very well. But the code I introduced in my product liquid template went missing, like it was erased, and that caused my fields to disappear form mu published site. I tried to repeat that event just to prove my thesis but I haven’t been able to. I'm 100% positive that code went missing without my intervention. I’m bumping it to 4 stars (not 5 because I’m not certain it won’t happen again and reliability is a big factor for me). Original review: If you want to see how it might look if it actually worked, then go ahead and install this app. I installed it a couple of days ago and after lots of hour of work it looked very nice, but today is just not showing none of my fields on my online store. They just won’t answer via human support, they just send some robot replies saying "read this", "go there", "create an account", "wait for a ticket" and all that runaround. It's a shame cus it really did what I was looking for. I'm sure they want me to follow a support protocol, but after crashing as it did, I don't think it worth the shot.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi iLoveGoodBuys, Sorry about the inconvenience, it's a ticket system so we need to take some time to answers your request. We already feedback on the ticket then request access your store to check the issue.