Advanced Shipping Manager

June 13, 2019

There is simply no other app that can do what this can. The team at ASM are very accommodating on helping you configure anything you need. If you need anything modified or customized, their dev team works with you tirelessly until you are satisfied. Dan and his team went above and beyond to ensure our satisfaction.

May 14, 2017

Review updated for good support. Wish they would work on UI/UX. Powerful, but could be a lot more user friendly. And prettier.

April 27, 2017

Really could do with some dedicated support in order to get this setup. I signed up for this module based on all the reviews but have never really been able to work out how to get this working. I had someone set one part of this up for me after which I really don't know what to do. Thanks for prompting me to review - If you could get in touch with me about this before I give up and cancel

April 26, 2017

First off, I will say that the customer support we've received from this app is unparalleled. We had been researching a more custom shipping app for a while now and Burt walked us through the pre-purchase consultation, post-purchase implementation, and fine-tuning of our shipping system. Our company does not use or need the real-time rates feature, so I'm unable to review that part, but we were able to accomplish 98% of our ideal shipping calculation system using this app. As a home retailer we have a very unique shipping model, in that we wanted our accessory items to calculate shipment by weight but our furniture items to calculate shipment by order value and destination region while not charging shipping for accessories if a furniture item was in the cart. It's a lot of "if", "and" and "but" conditionals that we were able to make happen thanks to this app.

April 24, 2017

We have a very unique business in that we sell large volumetric items as well as live goods. Burt was able to solve all our problems. We have 3 different shipping origins and depending on what the customer orders it can consist of dry goods from one origin, live goods from another that requires overnight, and other dry goods from another origin. I highly recommend Advanced Shipping Manager for those who have more than 1 origin, or just have tricky shipping. The customer service is above and beyond our expectations. We had a sale over the weekend and our shipping methods were not setup properly. Wrote a quick email and they were able to fix the problem! A+!!!

April 17, 2017

Great app. Great support--we have a particularly hard configuration..

Feb. 10, 2017

Awesome Product! This does EXACTLY what we were looking for. I wish I discovered it a LONG time ago. Not only does the product handle the different issues we have with weight and shipping and box quantities, the SUPPORT IS SUPERIOR to anything else I've used in the past. This is a MUST HAVE app if you want to get your shipping dialed in. I am very pleased and its completely worth the monthly cost.

Jan. 7, 2017

I have been an Advanced Shipping Manager customer for years with my previous Yahoo store and now with my Shopify store. I will admit that it was more user friendly with my Yahoo store, everything was automated and I really didn't have to do anything once everything was initially set up. It's much more cumbersome to use with Shopify as I have to complete a couple of steps each time I add a new product but it's still an awesome program. I would recommend it to anyone but especially anyone who needs to set up more than one method of shipping. It's extremely customized to work with as many different shipping methods one might need and Burt is awesome. He knows his stuff and can always help me out. I would love to see FREE weekend support. That would be great.

Jan. 7, 2017

So we probably have one of the more complicated shipping problems. Thirty unique warehouses in Canada and the US. People buying items from the two countries. All we can say is that Burt needs a statue in his town in Florida. This man is amazing and beyond patient. I think most of the reviews talk about Burt but until you spend the time on the phone with like we did, you have no idea how amazing he is. Thanks for everything Burt! Mike & Patrick

Dec. 9, 2016

If you Drop ship or Ship LTL you need this app on your site. If you don't get a handle on your shipping, you will die a slow painful death. Advanced Shipping Manager will eliminate that scenario. This app is not the cheapest, but it is the best. After trying the cheaper options this app is free. Customer service is top-notch and the app is really easy to use. Easy to set up shipping options for each product, one issue I had with Shopify was setting up free shipping on some products, ASM takes care of that. I highly Recommend this app. Hats off to Burt and the Crew, Thank you for all the help.

Dec. 7, 2016

This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.

Dec. 2, 2016

I have nothing but good things to say about this app. It is not cheap but I could not find any other way to get my shipping the way I needed it on my site. Without Advanced Shipping Manager I wouldn't even been able to use Shopify at all. It did take a lot of work to get setup but I have over a 100 custom box sizes and Advanced Shipping Manager made it possible. I worked with Burt and I have nothing but good things to say about him as well. Thanks Advanced Shipping Manager!

Nov. 28, 2016

Great app! Amazing customer service! I highly recommend for all shop owners who have very specific shipping set ups.

Nov. 7, 2016

Impressed with the overall capabilities of ASM. Once configured we didn't have to worry about performance as everything runs pretty smooth.

Nov. 6, 2016

My support expert, Dan, was very helpful and the problems I encounter was solved quickly. I'm very thankful!

Nov. 4, 2016

Advanced Shipping Manager really saved us a lot of time and $$ to implement the different shipping rates for each of our drop-shippers. It's definitely money well spent! But the best part of is the AMAZING CUSTOMER SERVICE - set-up SUPPORT - RAPID RESPONSE to critical issues - and all around general HAND-HOLDING we needed to get our shipping to work without losing money on sales. Dan and Burt really know how to help a small business become successful!

Oct. 28, 2016

These guys have been great, and we're excited to have this new functionality going into the holidays. They've been super responsive and helpful in getting everything set up. For us, this allows us to have real time DHL rates, estimated arrival dates, and enables a ton of custom functions for particular brands and products that need it. It's something we'll soon question how we ever lived without it.

Oct. 27, 2016

After searching for quite a while and trying other shipping apps, I couldn't find any that would solve the complex shipping issues I was having with my Shopify store. ASM dealt with all these issues and more & Burt has been extremely helpful with his advice. The only issue I have had is that the weights & preset shipping fees are based around those found in the US (I'm in Australia) so a little bit tricky trying to convert those, but otherwise a fantastic service.

Oct. 20, 2016

Definitely an awesome service. We've been having an issue integrating UPS for over a month now before getting ASM. The issue was with Shopify's default UPS Carrier Calculated Rates plugin, it wasn't recognising our shipping from address in the Dominican Republic. The ASM team got to work immediately and in the span of a week we has resolved our issue with UPS and also integrating FedEx. I highly recommend this plugin for anyone, not just for it's great functionality but for the dedicated level of support from King Web Master. They really extend the arm in helping you solve issues regarding shipping :)

Oct. 6, 2016

Advanced Shipping App web master contacted me immediately upon viewing my concerns.