All reviews

Rating Breakdown

  • 5
    95% (258 ratings)
  • 4
    3% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2016

I admit to being intimidated by the pricing as a small business, and I think that is important to talk about here. But it has turned out to be MORE than worth it. The team is great and very helpful, and the program itself works wonders and is actually SAVING us money! It's wonderful, thank you King Webmaster for all the hard work.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2016

If I could give 10 stars I would! We had a challenging time trying to implement our negotiated rates with Australia Post and ASM was with us every step of the way trying to work it out and get the Australia Post API setup and integrated ASAP (the problem was 100% with Australia Post and their technology). We finally got our somewhat detailed shipping rules implemented and it was an instant relief that we had finally found an app capable to achieving what we were hoping for when it came to shipping charges and having them linked to non-bulky and bulky products which were then charged based on weight and destination. Once shown how, the system is easy to use and top level support is only an email away if ever needed. This was been our best experience to date with any app developer and I cannot recommend this powerful tool more highly. Very, very impressed.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2016

We have a complex multi-vendor drop ship model for our store. Advanced Shipping Manager was recommended to us by our Shopify account manager and was really the solution we needed to solve our drop ship challenges. The system is easy to use and training was exceptional. Very friendly service and willing to help with our questions. If you are going to be using drop shippers from different zip codes from across the US, this app is a must for your shipping needs.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2016

The entire team at Advanced Shipping Manager has been helpful and proactive. I purchased the app over a holiday weekend. I was prepared to wait a few days, but they installed it without hesitation. We have pretty complicated shipping rules, and this is the first app that I've seen that can manage them. We're still setting things up, but am looking forward to finally resolving our shipping issues with their help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2016

as a bicycle retailer, we have complex shipping rules and specific requirements but with ASM, it was easy to build out exactly what we needed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2016

Great app, great people, awesome customer service!!! Burt and team, you guys rock!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2016

Burt got me all setup. Very pleased with the app so far.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 17, 2016

Advanced Shipping Manager has such great functionality that it isn't entirely intuitive from the start. BUT... don't let that stop you. The team is INCREDIBLY supportive and will help every step of the way. There's not much it can't do once you get the hang of it. Worth every penny.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2016

Awesome piece of software, even better phone support. Highly recommend this app if you need to install multiple shipping zones and carriers on your store. Totally takes the headache out of the task and it's super simple to use, too.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2016

The customer service is great. We have multiple products that all needed a ton of customization options this app was able to handle it. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2016

Very powerful and flexible shipping methods and rules. Can likely handle anything you can throw at it. Customer services is excellent. Burt is very willing to help and goes above-and-beyond to make sure everything is setup and working properly.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2016

ABSOLUTELY, POSITIVELY THE BEST! Incredible Customer Service. We are definitely pleased with Burt and his team at Advanced Shipping manager. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2016

My experience with Burt was superb. He walked me through every step of the activation to ensure all systems were go. Subsequent to the activation, he's been readily available to answer any questions. Moreover, he went above and beyond to help me resolve some issues on UPS's end. Burt and his technology have made my life significantly easier!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2016

My experience with Advanced Shipping Manager has been stellar! I have dealt with 20 or so apps while configuring my store and all but about 5 have been nightmares, so finding ASM to help me with one of my final projects before opening was a blessing! They have excellent customer service and although set up is a little tough, they provide tons of resources to help guide you through it. Definitely recommend this app!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2016

Excellence is the word. They set it up for us within an hour. It was the only app that offered the features we required. Admin is simple to use, fast and has no glitches. Support is incredible! They will reply by email, phone or skype immediately. It's good to work with people who know what they're doing.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2016

I'm extremely happy with the customer service that I have received to get our freight integration up and running. They really go the extra mile to answer all questions and assist with any problems you might have. Great app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2016

Great App, Great help setting up up. Works a charm.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 13, 2016

The best shipping rate calculation app hands down. Any combination of rates are possible, it's a lifesaver when you have multiple shippers, all with their own rates and conditions. Love the real-time rate calculations too! I particularly enjoyed working with Burt and Dan, they are responsive and extremely helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2016

The app is definitely the best, most flexible shipping option around. I think it can do anything you need. There are a few things that could be improved though, the setup took a long time and variables are not always accurately marked which added some confusion. After a day or two in the app, I figured everything out. Now I'm in love.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2016

Great team at ASM and a fantastic app to increase sales conversions. The configuration options are exhaustive, I was amazed by how easy it was to implement and manage our stringent shipping needs with a simple spreadsheet and just a few shipping rules. Burt knows his stuff! He was able to resolve a few hiccups in nearly real-tIme. This app is worth every penny. Whether you need to offer customized carrier-calculated LTL freight or small-package delivery rates, this app can handle it all.

Using app

About 2 months

Total reviews

8

Average rating

4.6