ZKC review for Advanced Shipping Manager
Sept. 14, 2022
Impossible to set up this app as a simple app. It's more like a quiz game and the developer charges you extra money to help you set up the rules. Potato quality interface and horrible usability. I wasted one month on this dumb interface. Always got my
We are sorry to learn you do not like our interface. We always strive to simplify and improve our UI and will always continue doing so. That said, our app handles even the most complex shipping scenarios (such as the ones you requested to setup in your store), and in such cases it is sometimes impossible to simplify the interface to accommodate those setups. According to our ticketing system, you contacted our support team nine different times between June to September (long before you even installed our app), including international calls our team gladly initiated, but never did we charge you a fee other than the one you are paying for the app. If you requested any custom development, we do accommodate those requests as well and provide a quote. We are happy to learn that you chose to keep our app in your store, and we see that everything was setup to your satisfaction. Hopefully, after using our app and utilizing our support team - your impression will change.
