Shop Zealous Swimwear review for Adwisely: Meta Ads, Google Ads
Dec. 18, 2018
It created an extra ad without my permission that had "Christmas sale - buy more save more" on it and a higher ad spend than I had set for the other ad. I'm not having a Christmas sale and "buy more save more" is completely misleading to the customers! You wasted over $50 of my money running an ad I didn't approve the ad spend on, breeched ACCC laws, is irrelevant to my site and I never approved it in the first place.
Hello! Alex here, from RetargetApp. I would like to sincerely apologize for the negative experience you’ve had with our seasonal creatives. We will analyze the store promotions more carefully from now on to make sure that the error that occurred in your case never happens again. Customer satisfaction is important for us, so I would really appreciate it if you could message us at [email protected] to further discuss the situation and learn about the ways in which we can compensate for the unpleasant experience.
