Adwisely Google Ads & Meta Ads
The reviews for the Adwisely Shopify App are a mix of positive and negative experiences. Many users praise the exceptional support provided by the team, with specific mentions of team members like Timur, Valerie, Yaro, and Paul who have gone above and beyond to assist users with their campaigns. Users appreciate the simplicity of the setup process and the effective communication from the team. Positive themes include significant improvements in Return on Ad Spend (ROAS), excellent results in campaigns, and personalized support from account managers. However, there are negative reviews highlighting issues such as unauthorized ad spend, lack of customization options in the basic package, and concerns about the app making decisions without user consent. Some users also mentioned difficulties with conversion tracking and keyword targeting.
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Professional service that produces results
Thank you so much for the kind words — it means a lot to the whole team! 🙏 We're glad the results speak for themselves, and it's a pleasure working with your store. Looking forward to continuing to grow together! 🚀
The support from Adwisely is out of this world. The setup is simple. The team communicates very effectively. So far I am loving the ROAS and love that it improves weekly.
Thank you so much for your kind words! 🌟 We're thrilled to hear the setup felt seamless and that our team has been communicating well — that means a lot to us. Seeing your ROAS grow is exactly what we're here for, and we're just getting started! We're so excited to keep working together. 🙌
Very happy with Adwisely, especially with Timur. I was a bit cautious about the whole AI thing; you always have to wait and see if it's really true, but they have positively surprised me. Installation went quickly and Timur keeps me well informed; no crazy decisions, but they are considered and always done in consultation. I am very satisfied!
Thank you so much for your kind words and for taking the time to share your experience with Adwisely 🙌 We’re truly happy to hear that we were able to positively surprise you and that the setup process felt smooth and well supported. It means a lot to know that our approach — thoughtful, transparent, and collaborative — has made you feel confident and satisfied.
Great app that works really well for us, enhanced by fantastic support from the team!!
We’re thrilled to hear the app is working well for you and that our support team has made a difference. It truly means a lot to us! 🙌 Thank you for your trust! 🚀
I usually don't write many reviews. I had adwisely installed to manage Meta ads for a few months, it was ok, results were getting better however, I realized it just doesn't make sense to have them running ads anymore, because the ROI of the ads didn't get much better and since I had the basic package, it was not possible to customize the ads, it was all automated by AI. the customer support was nice. however, when I deinstalled the App 3 weeks ago I forgot to take off the permission for the partner in the meta business suite. Adwisely continued running the ads campaigns but the ad spent was suddenly more than 800 USD per conversion, so completely insane cost! I didn't notice it at first that this connection was still there, so I turned off the campaigns right away only to find out a day later they were turned back on! I continued the 'game' and still wasnt aware of it, my fault. I then chatted with meta and finally we found the issue. I think that is extremely unprofessional by an App to continue running ads, running ads into high costs. This is unacceptable, why doing this and risking a customer, who could come back later as a customer, turn sour? I simply didn't want to run ads at the moment, because it is a low season but now I won't use them anymore. Wow, not ok!!
We’re genuinely sorry to hear about this experience and understand how frustrating it must have been. To properly investigate what happened and validate the issue you’re describing, we would need access to the Meta ad account. This would allow us to review the campaign history and changes at the source and understand why the campaign appeared to reactivate. We’ve already sent an email to the email address associated with your account with further details and next steps. Without access to the ad account data, we’re unable to provide specific comments on why the campaign was reactivated. We take situations like this very seriously and would be happy to look into it thoroughly once access is granted, so we can provide clarity and resolve any outstanding concerns. — The Adwisely Team
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