Adwisely—Google Ads & Meta Ads
Adwisely | AI Facebook Ads, Instagram Ads & Google Ads
Rating
4.4
feedback
174
chart
#5,294
All reviews
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March 18, 2019
I used this App for 3 years and made a ton of money on it. The new update killed this wonderful app. I had money in the updated version for several days with 0 Sales. Not only does the new Algorithm is ineffective they now want a 200% increase in monthly payment. Tread cautiously with the new version. Update: The New version wiped away the 3 years of Data and has me starting fresh with no previous insight to go by Update 2: Customer Service responded and said it can take up to 1 week for Facebooks optimization to kick in. With this information I am now willing to give the app another go but i'm going to start off slow which is unfort going to set back the pace.
I’m sorry to hear that you were not happy with our most recent update. We have been working hard to make new RetargetApp the best solution for your advertising needs. RetargetApp is now not just a retargeting solution - we offer a full funnel of advertising tactics for your store. We help you find new customers with Prospecting and sell even more to existing customers with Cross-Sell. This is why we re-considered our billing system - it is more streamlined and transparent. An updated version of the app uses the audience tracked by RetargetApp pixel. The data hasn’t been lost - otherwise, you wouldn’t start delivering your ads right away after you’ve updated the app. If you need the stats for your previous campaign, we will gladly send them along. We are happy you decided to give RetargetApp another try. I hope you will see that with the smart budget distribution and your personal Success Manager providing improvement suggestions our app is highly beneficial for your business. If you have any other thoughts or feedback about the app, don’t hesitate to share them with us at [email protected].
Feb. 1, 2018
Looks like its working but have my doubts about their analytics/results, but they are working on it! So keep up the work!
Hello! Alex here, from RetargetApp. I would like to say that we appreciate your continued business with RetargetApp. As you may know, RetargetApp receives its data directly from Facebook, so, all the stats you see on the app dashboard are displayed just the way they were tracked by Facebook Pixel. You can always check your campaign's results inside your Ads Manager. If you have any app-related questions, our Customer Support and Success teams are always happy to answer them.
June 1, 2017
We have used this app for several years and LOVED it—nothing sketchy has ever happened—however as below comments mentioned, we also received a random $9000 charge on May 31. Fortunately it was refunded within a few hours, before we had even reached out. Hoping they address this issue—and double hoping it was a one-time error that has been eliminated.
First of all, I would like to say that we at RetargetApp really appreciated your loyalty and would like to apologize for the problem you had experienced. Indeed, it was a one-time issue, and it won't happen again as we have significantly improved our app since then. In a new version of RetargetApp, you are billed directly by Facebook and Shopify. Moreover, you can check your ads performance directly in Ads Manager. If you would like to try the new RetargetApp, please, let me know - I will personally help you upgrade. Alex from RetargetApp
June 7, 2017
Updated below review: there was a technical glitch and they have refunded any money that was taken. Warning! Same happened to me as comment below. They have tried to charge my card $3000 for a $50 per day ad.