Andivia Beauty review for Affilo: Affiliate Marketing

1 / 5

Sept. 27, 2019

Andivia Beauty With this app, there seems to be no guided on how to get started. What good is having a lot of bells and whistles with no explanation on where to begin. Don't waste your money on something too complicated to be useful. I would give this a 1 star Update Customer Service contacted me offering to help me. When we started communicating, I expected that some type of remote viewing or chat software would be used. No sir. I have to explain my problems by using emails. I would ask a question and wait 5 mins for a response. Finally, I threw in the towel. I was done. I couldn't waste time communicating via 5-year-old technology. Customer service needs improvement.

Using app

22 days

Total reviews

6

Average rating

2.3

Developer Reply

You never contacted us for any help. But after you left a review, I contacted you offering a live support session using TeamViewer. But you do not want to use it. Then I asked you to list out the things you need help with via E-mail, you don't want to do that either. So, I really do not understand how you want me to help you. We also have a documentation of the app and offer excellent customer support. But neither you want to read the documentation, nor you want help via TeamViewer, nor you want help via Emails. So, if you have any other suggestions for me helping you, please let me know. If emails, documentation, chat or TeamViewer look a 5 year old technology to you, then please let us know which latest technology you want us to use to offer you technical support. I would really appreciate it.

Affilo: Affiliate Marketing for Shopify
Affilo: Affiliate Marketing
4.1 star
74 reviews

Affilo: Affiliate Marketing

Developer
Shopify App Store