amigu review for UpPromote Affiliate Marketing
Feb. 13, 2023
1st up, all the good ratings are from customers who installed the app 1-2 days ago. UpPromote is directly asking for you to rate them, right after installing the app. Do not fall for it and especially do not make the same mistake as we did and get a yearly plan. I would not recommend UpPromote. We started quite good, the customer service before buying a yearly plan was very pleasing. Answered all the questions we had, promised the app could do things, it could not do. Just one example: the language setting. You can set a language for the affiliates and yourself. All the e-mails and notifications sent out are still in English. After reporting it many times the reply was: "Account language only change the affiliate's Dashboard at the moment. It must be a miscommunication. We don't have any documents in German to make such promise, unfortunately. I'm sorry for the inconvenience." Which is definitely what they promised via Mail and chat. This is just one of the issues. The overview of affiliates and referrals is good. But that is just about it.
Hi there. This is Stark from UpPromote Support. Thank you for sharing your feedback. I'd like to clarify the misunderstanding here. The language settings in the app are all about the interface of either the merchant's portal or the affiliate's portal. The email notifications can freely be edited by you (via the Emails tab), and the English version is just our default template. Since you claimed to have more issues, we'd love to work with you to figure them all out. Please check your in-app chat for our messages. Cheers!
UpPromote - Affiliate, influencer, referral programs