HCS Voice Packs Ltd review for UpPromote Affiliate Marketing

1 / 5

Jan. 19, 2024

$800 a year GROSSLY OVER PRICED! WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way. For me, that's a disgrace in terms of business-to-business ethics The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that. Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights. Best,

UpPromote Affiliate Marketing for Shopify
UpPromote Affiliate Marketing
4.9 star
3,736 reviews

UpPromote - Affiliate, influencer, referral programs

Developer
Shopify App Store