Sash Bag review for UpPromote Affiliate Marketing

4 / 5

July 15, 2024

There are some issues with the app itself. I created a list and sent it to customer service who said all the items I discussed they have IT working on. It has been months though and I haven't seen those changes. Examples would be when refreshing the screen it doesn't keep you on the screen you're at, it boots you all the way back to the beginning. The back arrow does the same, even though it has a back arrow for you to press when you are getting additional details on a referral, it boots you all the way back to the first page. This requires the user to have to really pay attention to the page they were on in order to get back where they were. Its a time suck. The customer service team though has been spot on and very helpful. They always take their time to really show me exactly what I need. SELINA and NICK are all I have worked with and they are 5 STARS for sure. If the app fixes the back arrow or refresh button, it would get 5 stars as well.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Hi there. This is Stark from UpPromote support. I hope you're doing well. We have changed the back end codes so that it will save the filters and paging on the same session (as long as you don't go to another tab on the left-hand navigation bar). It's currently on the testing phase and will be released very soon. We will send you a notification as soon as it's available. I hope with this change, your experience with UpPromote will be flawless. Thank you for bringing this up to our attention. All the best,

UpPromote Affiliate Marketing for Shopify
UpPromote Affiliate Marketing
4.9 star
3,948 reviews

UpPromote - Affiliate, influencer, referral programs

Developer
Shopify App Store