FBCandlelight review for UpPromote Affiliate Marketing

1 / 5

Jan. 27, 2022

I was happy enough with this app when I installed it, it did what I wanted but was very basic, having tried a couple I chose to stick with the other one, there was nothing wrong with this app but the other was just better. The bad experience came after I un-installed, when I was bombarded with e-mails (over 10 within 24hrs) from the developers asking why I had cancelled and what was wrong, when I replied I still continued to get messages still asking what the problem was, I asked them to stop but they carried on. so in hindsight an ok app but wouldn't trust anyone that thinks that level of spamming is acceptable.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. This is Stark from UpPromote team. Thank you for the feedback. We recently had a small bug with the automated email system, which led to the email being triggered multiple time. However, our team managed to fix the issue quickly. We're really sorry for the inconvenience. Please understand that we never mean to do such a thing to our customers. We really hope that you can sympathize with us in this case. All the best.

UpPromote Affiliate Marketing for Shopify
UpPromote Affiliate Marketing
4.9 star
3,948 reviews

UpPromote - Affiliate, influencer, referral programs

Developer
Shopify App Store