RED Boardriders ™ review for UpPromote Affiliate Marketing

3 / 5

Sept. 27, 2020

(Updated my 1 star review below) I installed this app based on the install count and good reviews. But the experience thus far is not good. I can get it to work with help from the support desk people. (They are excellent) But honestly it is cumbersome to setup with little if any control over the look and feel. Nothing is automated. Affiliates can not link to products from their dashboard they must manually cut and paste links to products. Setting up the rules in counter intuitive for Discount codes, you must go out of the app into Shopify to set it up then back into the app and try understand the translated english. The media down loads do not work for affiliates. (Now Fixed) The embed codes generated are not linked to the affiliate. (Fixed) Sharing to Linkedin the affiliate code is missing. (Fixed) The Affiliate dashboard can not be edited to make it nice and user friendly. There are no QR codes or easy ways for the affiliate to make friendly url. (Fixed) It's all manual requiring admin to do each one via Shopify admin redirects then add them to the App. (Testing) So for USD49/mth I feel like it's old software long overdue for a rebuild. Knowing the country of origin of the developers might explain a little more of why the language is confusing. Anyway, it works... but I'm not convinced it's actually rated accurately by others. (Update...At USD$50/mth it should be a polished finished product. It's not. . It lacks the fulll MLM features and simplicity available in other apps. But the support team fixes issues fast.)

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your feedback. My team has reached you immediately to fix any issues you ran into. We appreciate your suggestions to improve our system, we are working hard day by day to make the app more convenient. And thank again for still choosing us and helping us clarify your ideas.

UpPromote Affiliate Marketing for Shopify
UpPromote Affiliate Marketing
4.9 star
3,948 reviews

UpPromote - Affiliate, influencer, referral programs

Developer
Shopify App Store