Deja Drewit review for UpPromote Affiliate Marketing

2 / 5

Jan. 25, 2022

I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.

Using app

28 days

Total reviews

9

Average rating

3.7

Developer Reply

Hi there! We do understand that you, as well as many other merchants, want to do the payments right from the app for convenience. Unfortunately, that will involve the merchants' payment security/privacy (especially with debit card payments). That's why manual processing payments has been the main method that most Shopify merchants do. We always aim for the best experience for our users, so we actually managed to develop the PayPal integration feature so that users could process payment right from the app. We have been trying to look for more integration to expand the in-app payment options list as well. We've sent you an email with an alternative solution for this. We hope that you could give us a chance to make things right for you. Cheers!

UpPromote Affiliate Marketing for Shopify
UpPromote Affiliate Marketing
4.9 star
3,736 reviews

UpPromote - Affiliate, influencer, referral programs

Developer
Shopify App Store