Razorpay Affordability Widget
Razorpay Affordability Widget Increase customer conversions
Rating
2.4
feedback
25
chart
#4,595
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
28%
-
Less than a year
48%
-
More than a year
0%
Reviews Summary
The reviews for the Razorpay Affordability Widget app are mixed, with both positive and negative feedback from users. Positive aspects include prompt and helpful customer support, especially from the Razorpay team, resolving issues and providing a streamlined interface for enhancing user experience. On the other hand, negative themes include the widget not appearing on the product page, issues with the checkout process, confusion about pricing, lack of clarity in instructions, and poor customer support from Razorpay. Some users also mentioned that the app was not working even after making changes in the theme and expressed frustration with the lack of response from the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 21, 2024
NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP
Hey team Targaryen Treasures, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget - 1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes 2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that. 3. You can also create Offers instead from Merchant Dashboard, and they will appear on Widget. If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it. Best, Shravani Razorpay
Oct. 18, 2024
Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.
July 16, 2024
Not working. Fix it so that we can use!
Hey team Letter Company, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget - 1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes 2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that. 3. It seems your products are not that highly priced, but you can create Offers instead from Merchant Dashboard, and they will appear on Widget. If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it. Best, Shravani Razorpay
April 19, 2024
They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.
Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis. If you have further concerns you'd like to highlight, please email us at [email protected]. Best wishes, Shravani Razorpay
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