Razorpay Affordability Widget
Boost your orders by displaying EMI & Offers on product...
Rating
1.3
feedback
18
chart
#6,361
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
17%
-
Less than a month
17%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
The reviews for the Razorpay Affordability Widget on Shopify are predominantly negative, with users expressing frustration over the app not working properly. Common issues mentioned include the widget not showing on the product page, EMI options not appearing at checkout, unexpected fees deducted from transactions, and lack of clear instructions. Users have also criticized the lack of support from Razorpay, with some mentioning difficulties in getting assistance and resolving issues. Despite a few positive reviews mentioning helpful product team members, the overall sentiment is one of disappointment and dissatisfaction with the app's functionality and customer service.
Highlights
Review RSS Feed
All reviews
Sept. 4, 2025
Very disappointed – such a big company like Razorpay, but the Shopify integration/app is not working properly. Even though my account status is activated and EMI is enabled in dashboard, the EMI option is not showing on checkout or product page. I followed the documentation and tried multiple times, but still no result. Please fix this issue urgently – this is creating a bad customer experience.
April 8, 2025
please help the widget is not working even after enabling emi options in the razorpay dashboard
Feb. 26, 2025
Dear Razorpay Support Team, I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store. This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions. I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Sai Creations Watches
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