Razorpay Affordability Widget
Razorpay Affordability Widget Increase customer conversions
Rating
1.3
feedback
19
chart
#5,782
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
37%
-
Less than a day
16%
-
Less than a month
11%
-
Less than a year
37%
-
More than a year
0%
Reviews Summary
The reviews for the Razorpay Shopify integration/app are predominantly negative, with users expressing frustration over the app not working properly. Common issues include the EMI option not showing on checkout or product pages, delays in response from the backend team, unexpected fees deducted from transactions, and difficulties in getting the widget to display correctly. Users also criticize the lack of clear instructions, non-existent customer support, and freezing of the product page when interacting with the widget. Some users recommend using alternative payment integrations due to the unsatisfactory experience with Razorpay.
Highlights
Review RSS Feed
All reviews
Sept. 4, 2025
Very disappointed – such a big company like Razorpay, but the Shopify integration/app is not working properly. Even though my account status is activated and EMI is enabled in dashboard, the EMI option is not showing on checkout or product page. I followed the documentation and tried multiple times, but still no result. Please fix this issue urgently – this is creating a bad customer experience.
May 24, 2025
Its not showing on any page. Backend team taking too much of time to respond
April 8, 2025
please help the widget is not working even after enabling emi options in the razorpay dashboard
Feb. 26, 2025
Dear Razorpay Support Team, I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store. This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions. I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Sai Creations Watches
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