Razorpay Affordability Widget
The reviews for the Razorpay Shopify App highlight several issues faced by users. One common complaint is the inability to see the widget on the product page, despite enabling EMI options in the Razorpay dashboard. Users express disappointment with the app not functioning as expected, leading to a poor customer experience. Additionally, there are concerns about hidden fees, with one user mentioning a 1% deduction from transactions without prior disclosure. The lack of clear instructions, non-responsive customer support, and technical glitches further contribute to the negative feedback. However, there are a few positive reviews mentioning that after contacting the Razorpay team, issues were resolved, and the app started working effectively.
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NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE
Doesn't really work not sure why its listed
Very disappointed – such a big company like Razorpay, but the Shopify integration/app is not working properly. Even though my account status is activated and EMI is enabled in dashboard, the EMI option is not showing on checkout or product page. I followed the documentation and tried multiple times, but still no result. Please fix this issue urgently – this is creating a bad customer experience.
please help the widget is not working even after enabling emi options in the razorpay dashboard
Dear Razorpay Support Team, I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store. This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions. I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Sai Creations Watches
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