Afterpay On‑Site Messaging
Increase customer sales with pay-over-time onsite messaging
Rating
2.8
feedback
47
chart
#4,644
All reviews
Nov. 12, 2024
Messaging was straightforward to install when following the instructions. Unsure if all of the people having issues are on an incompatible theme, but this worked fine for me!
Sept. 26, 2024
Doesn’t work at all ! I’ve lost all my time with them and nothing happened couldn’t even Conect to my store and all the code and links doest’t work
Sept. 11, 2024
Sept. 5, 2024
Not happy, I can't install the afterpay messaging to my store. The codes they aren't there to replace them with. I have emailed them multiple times without a reply.
July 31, 2024
The first step is to connect my account. When I access the link though, it takes me to a page where you apply for an Afterpay merchant account despite logging in with an email that is linked to an already-existing Afterpay merchant account.
May 6, 2024
Doesn’t work half the time and no one will email back. It’s been a few weeks now of “processing “
March 23, 2024
This APP worked excellently and solved my problem in 5 minutes. Similar to what the earlier 5-star reviewer said, this APP is for helping you display Afterpay as a payment option on your product listing page so your customers know you offer Afterpay. The app delivers on what it promises. If you want your customers to know you offer Afterpay as a payment option in addition to ShopPay, this is the app you need.
March 4, 2024
It's a waste of time, the app doesn't work. Technology is so advanced that even new apps are working flawlessly on Shopify themes but a company of such a big stature couldn't afford to fix their app.
Feb. 22, 2024
Doesn't work for my store. Going round in circles with support for 6 months. "We can confirm that your account is currently undergoing compliance checks. A member of our Compliance Team will be in contact shortly with the next steps via a separate email thread. This case will be closed as you have reached out to the post-integration technical support." "We've closed this support request. Your request was not able to be resolved today."
Feb. 4, 2024
App was working fine before now it has completely stopped. Shopify is warning companies to remove it. Im going to wait for an email response afterpay or a phone call before giving up about what I should do.
June 2, 2023
my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!
March 19, 2023
Having a tough time getting the payment button to show in my checkout. I didn't have this problem before.
Thanks for reaching out. It appears you were able to contact our support team and are assisting you to get Afterpay up and running.
March 9, 2023
It is very difficult to reach anyone in customer service, I've sent multiple help tickets and no response. Why is there no customer service number? I need to speak with someone, as soon as possible.
Thank you for the review! I'd be happy to help you with your questions. For general questions, please contact us at: https://help.business.afterpay.com/hc/en-us/requests/new For technical integration/support questions, please contact us at: https://afterpay.formstack.com/forms/global_merchant_technical_support
March 2, 2023
AfterPay as a service is fine. This app is garbage. I updated my theme and tried to get AfterPay info back on my site, this app fails after the first 2 steps in the set-up. Support is non-existent.
Hi there, We are so sorry that this app wasn't working out for you and we are determine to make sure things are right. I've sent you an email asking for more details, please respond so we can get to the bottom of this. Thanks! Leah
Nov. 15, 2022
I have tried to get this app up and running several times with no success. I get an email to login, then it says compliance review is still reviewing, even though i get emails to say review is completed and ready to install. until afterpay get their install / integration sorted I will give it a miss.
We're sorry to hear you're having issues with our app. I've checked in with our technical support team and it appears we are working with you on getting this resolved. We will review your feedback to improve our communications during the review process.