AS: Post Purchase Survey
Post purchase survey for marketing attribution and feedback.
Rating
5.0
feedback
15
chart
#11,272
All reviews
Rating Breakdown
July 31, 2023
We are an eyewear category brand and Aftersights is an incredible tool for us to understand the preferences of our users through post purchase surveys. The support team is great and helped us with a custom integration within 24 hours. It is also one of the most simple products from usability standpoint. Kudos to the team!
July 26, 2023
Critical tool to take feedback from the customers and grow in the right direction. We are a very NPS focussed brand & it is very important for us to track it regularly. Aftersights post purchase surveys is a great way for us to collect useful insights that helps us improve our judgement.
July 18, 2023
Simple product, does the job well. Great support, the team helped us set up the right questions within 10 mins of reaching out and also explained all the use cases for which we can use post purchase surveys. Google analytics & Klaviyo integration makes the app even more valuable. They have a great product roadmap. A critical app for every marketer's playbook
July 18, 2023
Great app with a very useful library of survey modules. Easy to set up and navigate as needed. The support team has been super helpful as well.
July 7, 2023
Absolutely a must-have app on your store to understand deeper insights about your customers. Extremely user-friendly & great support. The team helped me set up the surveys and customized my Thank you page on live chat. Highly recommend!
July 6, 2023
Great app to understand the motivations of why a customer is buying a specific product from us. It helps us understanding the core value propositions of the product and use that communication on our performance marketing creatives to increase CTRs & overall conversions. The support is great and prompt! Looking forward to using this app & build intelligence through post purchase surveys.
July 4, 2023
This is a neat, well-designed app. Does the job well of figuring out the customer source and give good insights.
June 30, 2023
Aftersights app has been a game changer for us. Its given the insights that we thought never existed....We are understanding a lot more about our customers and post purchase surveys have enabled us to be a lot more data driven. The support is also helpful. Highly recommended app for post purchase surveys.
June 29, 2023
Made this review solely to appreciate the support they provide, especially Alan. The aftersights team was right there with us when we wanted to customize our post purchase surveys look according to our branding. Don’t think twice if you’re looking for a survey app.
June 28, 2023
Super easy to set up, have all the critical features for us to evaluate the ROI of every penny we spend on marketing. Aftersights team helped us with custom designs for our post purchase survey. Highly recommend to everyone looking to get deeper insights about their customers.
June 27, 2023
Perfect app to crack retention & LTV. We use it to get insights about what products would our customers be interested to buy from us in future and use the responses for our future product development roadmap & retargeting purposes. The support is top notch and the team is always available for any questions or concerns we have.
June 25, 2023
We are one of the early customers onboarded on Aftersights and it has really helped us with invaluable insights. We use post purchase surveys to understand what product to launch next, which marketing channels are working for us and how are customers discovering us. It is one of the most powerful ways to stay closer to the customers. Customer support is amazing. Highly recommended app to kickstart your insights journey.
June 21, 2023
Loved the simplicity of creating the survey. Was able to get it live in less than 5 minutes. Question bank was amazing. It made me think of what more I can ask my customers. All apps on the store should be this simple! We want to use it primarily to understand marketing ROI and which channels are working for us. Highly recommend to all the marketers out there to increase their ROAS!
June 21, 2023
We are one of the beta customers & absolutely love the app. It is a critical part of our marketing stack. We have been using post purchase surveys to get deep insights across marketing attribution, CRO, which product to launch next and much more. The team is super helpful in helping us set the right questions and getting started and are always available for help whenever needed.
June 20, 2023
Superb app for discovering hidden channels and improving marketing ROI attribution. We started getting responses on post purchase surveys within minutes of launching. Customer support is prompt & extremely helpful.