Age Check Age Verification Ace for Shopify

Age Check Age Verification Ace

Age Check - Age verify app restricts access to under...

Developer

Rating

4.7

feedback

72

Reviews

chart

#12,335

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    15%
  • Less than a year
    51%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the efficient customer service, quick problem-solving, and ease of use. Many users highlighted the app's simplicity and effectiveness in setting up age verification for their online stores. The customer support team was frequently mentioned for their responsiveness and helpfulness in customizing the app to meet specific needs. However, there were a couple of negative reviews mentioning issues with uninstalling the app and potential complications with theme integration.

Highlights

Efficient customer service and quick problem-solving
Simplicity and ease of use
Responsive and helpful customer support
Issues with uninstalling the app
Potential complications with theme integration

Rating Breakdown

  • 5
    93% (67 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 15, 2022

I couldn't get this to work after I installed it. Sent a note to developers and they asked, "Please share your collaborator access code, so we can send a request to access the store and check the setup." No idea what that is. Shouldn't be this hard. Had to remove

Store

MBH

Using app

About 9 hours

Total reviews

3

Average rating

2.3

Developer Reply

We are very sorry for the inconvenience. We received your email about app not loading on website and responded within a minute, we saw in our records that it was not enabled. So we asked collaborator code so we can send request to access the store and check the issue and complete the setup. The collaborator request code is set by admin so that when they share the code then only we can request access to their store. Please check shopify doc on this here - https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts We never heard back from your end on the emails. We really work hard to keep our customers satisfied and try to assist them in every possible way. Please allow us to assist and complete the setup.

5 / 5 Share

March 1, 2022

works well and Efficient responses. Also very quick to solve problems.works well and Efficient responses. Also very quick to solve problems.

Store

RELX UK

Using app

Over 2 years

Total reviews

9

Average rating

2.9

Developer Reply

We are very sorry for the issue you faced but we sent reply to you on Februarys 14th about granting us access to themes so we can check the app installation. But we never received any response on that email. As we did not have access to themes, we could not check the issue. We have sent screenshot to the email as well, so you can check our response.

5 / 5 Share

June 28, 2021

Developers were very helpful, and knowledgeable about my needs. Got us set up, down to the smallest detail. Herbally Dope recommends this app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Simple and easy to use. Customer service is great and quick to respond. Would definitely recommend!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2021

Extremely simple and easy to use. Customer service was top notch and assisted with quickly installing the code into our store. Would definitely recommend.

Store

Echelon

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

All reviews

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