All reviews

Rating Breakdown

  • 5
    93% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Great APP. Awesome Support. Had a problem with widget showing up after an update, support handled it within minutes. Thank you!

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 15, 2022

I couldn't get this to work after I installed it. Sent a note to developers and they asked, "Please share your collaborator access code, so we can send a request to access the store and check the setup." No idea what that is. Shouldn't be this hard. Had to remove

Store

MBH

Using app

About 9 hours

Total reviews

3

Average rating

2.3

Developer Reply

We are very sorry for the inconvenience. We received your email about app not loading on website and responded within a minute, we saw in our records that it was not enabled. So we asked collaborator code so we can send request to access the store and check the issue and complete the setup. The collaborator request code is set by admin so that when they share the code then only we can request access to their store. Please check shopify doc on this here - https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts We never heard back from your end on the emails. We really work hard to keep our customers satisfied and try to assist them in every possible way. Please allow us to assist and complete the setup.

5 / 5 Share

March 1, 2022

works well and Efficient responses. Also very quick to solve problems.works well and Efficient responses. Also very quick to solve problems.

Store

RELX UK

Using app

Over 2 years

Total reviews

9

Average rating

2.9

Developer Reply

We are very sorry for the issue you faced but we sent reply to you on Februarys 14th about granting us access to themes so we can check the app installation. But we never received any response on that email. As we did not have access to themes, we could not check the issue. We have sent screenshot to the email as well, so you can check our response.

5 / 5 Share

June 28, 2021

Developers were very helpful, and knowledgeable about my needs. Got us set up, down to the smallest detail. Herbally Dope recommends this app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Simple and easy to use. Customer service is great and quick to respond. Would definitely recommend!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2021

Extremely simple and easy to use. Customer service was top notch and assisted with quickly installing the code into our store. Would definitely recommend.

Store

Echelon

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

working great on superstrain.com This is a must have app to keep you in compliance and it doesn't weigh the site too bad

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Super simple and fast to set up. I had to send an email to the customer support team to have them finalize the set up, was afraid it would take a few days but they got back to me and had my age verification set up within 5 minutes. Great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

actually a great app, simple to use, but with amazing service from there team, replied quickly and helped me to get done what was needed, thanks guys!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2020

I've had this app installed for about an hour and i already love it. It does exactly what I need it to do.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

Team Zooomy support was great and fast - they were quick to help answer all my technical improvements and questions!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2020

A very Simple and efficient app. With a good support. A very Simple and efficient app. With a good support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

Great customer service! Also the only age gate app I could find that applies to individual products rather than a whole site. Makes a huge difference.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2020

I just started using this app, so good so far. The customer service was amazing, I only wanted to use it on one of my collections and they took care of me very fast. I also received a link to review changes they made. I’m very impressed and satisfied.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2020

Very helpful customer support, quickly added the age restriction to just one of my pages (rather than the home page). Really appreciated it!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2020

I use the age verification on my webshop where I sell different kinds of drinks. But I sell alcoholic drinks as well, so I needed a age verification on the alcoholic drinks page. I contacted Team Zooomy about this matter. In less than 30 minutes they added the age verification to the specific page. Awesome team!

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 27, 2020

There is a problem. When my client clicked yes, it should have shown my home page completely, but there was a situation ——it did not respond when clicking yes? Someone know how to deal it?

Store

FLOW

Using app

9 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Jan. 30, 2020

Exceptional customer service & the best age verification app we've found! I managed to break something while installing the app, this was literally fixed in under 5 minutes... The customer service team managed to fix the issue before I even got the automated email to say I was in the queue to speak with someone... lightning quick! Amazed & very happy :)

Using app

2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 30, 2020

There is nothing wrong with this app except one thing: if you uninstall it, don’t forget to delete the code that gets installed in your theme.liquid file. After deciding that I didn’t like the format of the app, I deleted it. Suddenly all of the variants disappeared for the thousands of products I have in my store. I've never had this happen before. I spent a tense 30 minutes trying to figure out what to do…Shopify wasn’t sure what caused the issue but one of their suggestions was to find and delete the code. Since we figured out that it must be a theme issue, I found the code and deleted it. Problem solved. However, this caused a critical issue and if this happens to a store owner who doesn't know where to look, it could be a problem.

Using app

20 minutes

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 16, 2020

Needed quick customization for only a specific product and Zooomy had it locked and loaded in an hour. We are now proper in our marketing of these products affordably and efficiently.

Using app

About 4 years

Total reviews

1

Average rating

5.0