420 Mile High review for Easy Bulk Price Editor
Sept. 5, 2020
I would give this app a ZERO! This app discounted my store prices for 29+ hours!! Did not revert prices back! I had to take my store OFF LINE for 4 days. I am only running at 25%. I have to MANUALLY change prices on my products and variants!!! DO NOT CONSIDER THIS APP!! YOU HAVE BEEN WARNED!! P.S. nobody to this day (been 5 days) has answered any of my email. NO SUPPORT!!
Hi, I am sorry to read this, but I have to answer. About support: we always answered your emails (5 days without answers, seriously?) and explained to you multiple times how the app works, the mechanisms, and the rules every Shopify app must follow. By the way, I just personally checked on our ticket system, and there's a pending ticket. Waiting for a response from you since Wednesday. About timing and durations: every app has some rules to follow when working with Shopify. We want and must be perfectly compliant with Shopify rules. One of these rules is related to the number of changes we can do in a certain amount of time. The price change you mentioned involved more than 40000 product variants. It's not something that the app does in minutes. We often work with 100000 products stores, and times are longer. There's nothing we can do for it. Thanks.
