Octocom AI CX & CS suite
Customer Experience and Support suite - Octocom AI
Rating
4.8
feedback
6
chart
#5,636
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
67%
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More than a year
0%
Reviews Summary
Octocom is highly praised for its powerful AI-driven technology and exceptional customer support. Users appreciate the ease of managing customer conversations and the team's responsiveness in customizing the software to meet their needs. The creation of a dedicated communication channel like Slack has streamlined onboarding and ongoing support. Overall, Octocom is recommended for its flexibility, well-supported solution, and knowledgeable team.
Highlights
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All reviews
Nov. 13, 2025
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
Oct. 6, 2025
I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning. They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference. Highly recommend Octocom to anyone looking for a flexible and well-supported solution!
Oct. 2, 2025
Sept. 24, 2025
Great company - Their AI-driven technology is powerful, intuitive, and genuinely makes a difference
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