Octocom AI CX & CS suite
Customer Experience and Support suite - Octocom AI
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Octocom AI CX & CS suite is a customer experience and support suite that uses AI to improve sales, build loyalty, and reduce costs. The app offers 24/7 conversational AI to handle pre-sale and post-sale inquiries, such as product recommendations, delivery queries, order changes, and returns. It integrates with popular help desks like Gorgias and Zendesk to reduce ticket volume and response times, allowing support teams to focus on critical tasks and increasing customer conversions and loyalty.
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