Octocom AI CX & CS suite for Shopify

Octocom AI CX & CS suite

AI customer support & experience, drive sales and loyalty

Developer
View on App Store

Rating

4.8

feedback

7

Reviews

chart

#6,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The Octocom chat bot has received overwhelmingly positive reviews from users. Customers are impressed with the performance of the chat bot, noting its usefulness for both existing and potential customers. The Octocom team is highly responsive, supportive, and goes above and beyond to assist users. Users appreciate the features and customization options offered by the software, as well as the dedicated support provided by the team. The AI-driven technology is powerful and intuitive, making a significant difference for businesses. Overall, Octocom is highly recommended for its flexibility, support, and effectiveness in managing customer conversations.

Highlights

Positive performance and usefulness of the chat bot
Responsive and supportive team
Features and customization options
Powerful AI-driven technology
Dedicated support and assistance

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 86% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2026

I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!

Store

Aneros

Using app

--

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 13, 2025

We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.

Using app

29 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 6, 2025

I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning. They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference. Highly recommend Octocom to anyone looking for a flexible and well-supported solution!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Great company - Their AI-driven technology is powerful, intuitive, and genuinely makes a difference

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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