Octocom AI Chatbot & Live Chat for Shopify

Octocom AI Chatbot & Live Chat

AI customer support & experience, drive sales and loyalty
Rating
4.9
Feedback
10
Reviews
Chart
#5,221
Shopify

All reviews

5 / 5 Share
April 21, 2026

We're so glad we found Octocom! Their chatbot is smart, effective, and beautifully customisable, it fits seamlessly into our brand and handles customer queries with ease. The impact on our support team has been huge; we're spending far less time on repetitive queries and more time on what matters. And if you ever need help, the Octocom team are fantastic, always supportive and going above and beyond. A truly great product all round.

Store Using app Total reviews Average rating
Honest Paws 11 4.7
5 / 5 Share
March 23, 2026

Great experience with Octocom so far. The chat is working smoothly, and the team has been incredibly helpful in getting everything set up. Really appreciate the support!

Store Using app Total reviews Average rating
FPRO-EU 3 months 1 5.0
5 / 5 Share
Feb. 4, 2026

easy to use and great response from the team.

Store Using app Total reviews Average rating
Sebago-USA 4 months 6 5.0
5 / 5 Share
Jan. 14, 2026

I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!

Store Using app Total reviews Average rating
Aneros 3 months 5 5.0
4 / 5 Share
Nov. 13, 2025

We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.

Store Using app Total reviews Average rating
SEASON34 29 days 1 4.0
5 / 5 Share
Oct. 6, 2025

I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning. They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference. Highly recommend Octocom to anyone looking for a flexible and well-supported solution!

Store Using app Total reviews Average rating
A1 Tech Deals About 2 months 5 5.0
5 / 5 Share
Oct. 2, 2025

Store Using app Total reviews Average rating
ARTKNIT STUDIOS 3 months 5 5.0
5 / 5 Share
Sept. 24, 2025

Great company - Their AI-driven technology is powerful, intuitive, and genuinely makes a difference

Store Using app Total reviews Average rating
Cosmetic Capital 2 months 2 5.0
5 / 5 Share
Aug. 1, 2025

Best AI bot chat on the market. The team is truly knowledgeable and able to answer any questions. Highly recommended.

Store Using app Total reviews Average rating
Xtrawine 2 months 3 5.0
5 / 5 Share
June 28, 2025

We've been really happy with Octocom's support! Their team helped us fine-tune the AI and made sure everything was set up correctly. We connected the AI agent to our email and social media, and it's been working great so far.

Store Using app Total reviews Average rating
JOLIE 1 day 3 5.0

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