Octocom AI CX & CS suite
AI customer support & experience, drive sales and loyalty
Rating
4.9
feedback
9
chart
#6,655
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
22%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for Octocom are overwhelmingly positive, with users praising the smooth functionality of the chat, the helpful and responsive team, and the effectiveness of the AI-driven technology. Customers appreciate the ease of use, the ability to track interactions, and the support provided by the Octocom team. The software is described as packed with features, customizable, and well-supported. Users highlight the team's willingness to adapt to their needs, creating a seamless onboarding experience and ongoing support. Overall, Octocom is highly recommended for its flexibility and excellent customer service.
Highlights
Review RSS Feed
All reviews
March 23, 2026
Great experience with Octocom so far. The chat is working smoothly, and the team has been incredibly helpful in getting everything set up. Really appreciate the support!
Jan. 14, 2026
I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!
Nov. 13, 2025
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
Oct. 6, 2025
I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning. They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference. Highly recommend Octocom to anyone looking for a flexible and well-supported solution!
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