Octocom AI Chatbot & Live Chat for Shopify

Octocom AI Chatbot & Live Chat

AI customer support & experience, drive sales and loyalty

Rating

4.9

feedback

10

Reviews

chart

#6,897

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    70%
  • More than a year
    0%

Reviews Summary

Octocom is highly praised for its smart and effective chatbot that is beautifully customizable and seamlessly fits into brands. Customers appreciate the ease with which the chatbot handles queries, saving time for support teams. The Octocom team receives accolades for being supportive, going above and beyond, and providing excellent service. Users highlight the platform's ease of use, great response from the team, and the impressive performance of the chatbot. The AI-driven technology is commended for being powerful, intuitive, and making a real difference for businesses.

Highlights

Smart and effective chatbot with seamless customization
Excellent support and service from the Octocom team
Ease of use and impressive performance of the chatbot
Powerful AI-driven technology
Time-saving for support teams

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2026

We're so glad we found Octocom! Their chatbot is smart, effective, and beautifully customisable, it fits seamlessly into our brand and handles customer queries with ease. The impact on our support team has been huge; we're spending far less time on repetitive queries and more time on what matters. And if you ever need help, the Octocom team are fantastic, always supportive and going above and beyond. A truly great product all round.

Using app

--

Total reviews

11

Average rating

4.7

5 / 5 Share

March 23, 2026

Great experience with Octocom so far. The chat is working smoothly, and the team has been incredibly helpful in getting everything set up. Really appreciate the support!

Store

FPRO-EU

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

easy to use and great response from the team.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!

Store

Aneros

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 13, 2025

We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.

Using app

29 days

Total reviews

1

Average rating

4.0

All reviews

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