Brick Ballistics review for Air: Product Reviews app & UGC

4 / 5

Aug. 22, 2023

I'd say the app itself is 3 stars in it's current state but the customer support is 5 stars. There are some features missing when it comes to branding and customization as well as some features that don't work as intended and/or at all. With that said, their customer support was obliged to immediately take care of all my issues. Ideally they will fix and add missing/broken features to make the app itself better so that users mustn't rely on customer support so much; assuming they do this and bring the functionality up to 5 stars, the app will be a perfect experience. Thank you to Emily and Liz for diligently taking care of all of my problems, I hope to see the app improve down the line so you don't need to work so hard.

Using app

About 11 hours

Total reviews

1

Average rating

4.0

Air: Product Reviews app & UGC for Shopify
Air: Product Reviews app & UGC
4.9 star
5,025 reviews

Shopify Product Reviews App by AirApps

Developer
Shopify App Store