Air: Product Reviews app & UGC for Shopify

Air: Product Reviews app & UGC

Shopify Product Reviews App by AirApps

Rating

5.0

feedback

4,355

Reviews

chart

#355

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    19%
  • Less than a month
    26%
  • Less than a year
    51%
  • More than a year
    0%

Reviews Summary

The reviews for the Air Review Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members such as Esther, Nikita, Tiana, Lydia, Hana, and many others. Customers appreciate the quick and efficient assistance they received in resolving issues and setting up the app. The support team is commended for being knowledgeable, patient, and dedicated to helping users navigate the app seamlessly. Users also highlight the user-friendly interface of the app and its effectiveness in importing reviews from various sources like Amazon. However, there are occasional mentions of minor technical difficulties that were promptly addressed by the support team, ensuring a smooth experience for the users.

Highlights

Positive customer support experience and efficient assistance provided by team members
User-friendly interface and effectiveness in importing reviews from various sources
Occasional minor technical difficulties promptly addressed by the support team

Rating Breakdown

  • 5
    97% (4,221 ratings)
  • 4
    2% (107 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 18, 2024

Easy integration and customer support is amazing! I had a small problem and Mia was able to help me solve it within minutes. Would 100% recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2024

Hi this is me from dejavu find. i am using this air review application from last one year they have easy to use admin and friendly support team especially Emily is very kind. i think you should try it once.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 17, 2024

I had trouble importing reviews at first, and also didn't understand how to format the file. The customer support (Lydia, Rosie and Mia) helped me and I was able to start importing reviews.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

May 16, 2024

Customer support was super helpful and responded quickly. Highly recommend this app

Store

NYK

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Excellent support provided by Hana, Mia, Liz and the backend development team. The team is excellent, their on time support makes them the best. Will keep on using this app in upcoming stores as well.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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