Air: Product Reviews app & UGC for Shopify

Air: Product Reviews app & UGC

Shopify Product Reviews App by AirApps

Rating

5.0

feedback

4,387

Reviews

chart

#112

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    18%
  • Less than a month
    25%
  • Less than a year
    53%
  • More than a year
    0%

Reviews Summary

The reviews for the Air Review Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members such as Esther, Nikita, Tiana, Lydia, Hana, and many others. Customers appreciate the quick and efficient assistance they received in resolving issues and setting up the app. The support team is commended for being knowledgeable, patient, and dedicated to helping users navigate the app seamlessly. Users also highlight the user-friendly interface of the app and its effectiveness in importing reviews from various sources like Amazon. However, there are occasional mentions of minor technical difficulties that were promptly addressed by the support team, ensuring a smooth experience for the users.

Highlights

Positive customer support experience and efficient assistance provided by team members
User-friendly interface and effectiveness in importing reviews from various sources
Occasional minor technical difficulties promptly addressed by the support team

Rating Breakdown

  • 5
    97% (4,251 ratings)
  • 4
    2% (108 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 26, 2024

Hana was absolutely brilliant, answered all my questions and helped with everything I needed. I am very impressed with how my site is looking now.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Great customer service overall, but there's room for improvement. Response times can be faster, and staff could be more proactive in addressing issues. Providing more personalized assistance and follow-up would enhance the experience. Overall, a solid foundation to build upon for an even better customer service experience.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

customer service is good

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Very Helpful app, And I also like this app's support like the member of this app's support Hana.♥

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2024

A fantastic app with outstanding support. Everything works seamlessly, and they truly deserve a 5-star review. This app is awesome. Thank you Avada!

Using app

--

Total reviews

4

Average rating

5.0

All reviews

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