美肤套装坊 review for Air Product Reviews App & UGC
Aug. 22, 2024
Junk software, arbitrary deduction of money
Dear 美肤套装坊 Store's Owner, Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them. Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible. If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed. Thank you for your time, and we look forward to your response. Best regards, AirApps Support Team