YOC Grip™ review for Air Product Reviews App & UGC

Hi YOC Grip™ Team, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you've encountered. Your feedback is incredibly important to us, and we want to apologize for the inconvenience caused sincerely. We indeed updated our pricing and feature structure to better support ongoing development. However, we want to clarify that long-time users like yourself were not meant to lose access to previously available features. In your case, our team investigated and found that a bug caused your settings to reset unintentionally. We’ve since resolved the issue and also followed up with you via email with a detailed explanation and the steps we’ve taken to fix the situation. If you haven’t had a chance to review that message yet, we’d be grateful if you could take a look and reply when convenient. We’re more than happy to support you in restoring your setup. We also appreciate your kind words about our customer support team; your trust means a lot to us. We hope we’ll have the opportunity to assist you further and improve your experience with the app. Best regards, The AirApps Team