CreepyOrb review for Air Product Reviews App & UGC

Jan. 20, 2026

I had an issue with my store setup and reached out to support, and Iris honestly made the whole experience smooth and stress-free. From the first message, she responded quickly and communicated clearly, which immediately gave me confidence that I was in good hands. What I appreciated most is how thorough and patient she was. She didn’t just send a generic “try this” reply she asked the right questions, took time to understand what was happening on my side, and guided me step by step with clear instructions. Whenever I wasn’t sure about a setting or needed confirmation, she explained it in a simple way and made sure I understood what we were changing and why. She also stayed on the case until everything was fully resolved, not just “mostly working.” That level of follow-through is rare. You can tell she genuinely cares about helping merchants, not just closing tickets quickly. Big thank you again, Iris your support was professional, kind, and truly above and beyond. If anyone is considering this app, this kind of customer service alone is a great reason to trust it.