AiSensy ‑ WhatsApp Marketing for Shopify

AiSensy ‑ WhatsApp Marketing

Broadcast Abandoned Cart Recovery messages, Offers on WhatsApp
Developer
AiSensy
Rating
4.0
Feedback
56
Reviews
Chart
#5,030
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the AiSensy Shopify App are a mix of positive and negative feedback. Positive aspects highlighted by users include excellent support from the team, smooth integration with Shopify, user-friendly interface, effective WhatsApp marketing automation, and helpful customer service. Users appreciate the app for its ability to improve customer engagement, streamline communication, and automate various processes like order confirmations and abandoned cart reminders. However, some negative themes mentioned in the reviews include poor technical support, hidden charges, delays in onboarding support, complex setup process, and issues with message visibility and customer service responsiveness. Some users also expressed dissatisfaction with the app's functionality and pricing, leading to regretful experiences and requests for refunds.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 5%
Less than a month 32%
Less than a year 46%
More than a year 7%
All reviews
1 / 5 Share
Sept. 16, 2026

DO NOT USE THIS APP, Their technical team is poor and they will ask for hidden charges.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 20, 2026

Excellent Support

Store Using app Total reviews Average rating
Sharman Jain Sweets 2 days 1 5.0
5 / 5 Share
Aug. 19, 2026

Great Support , solved all problems. thank you Nainika Thakur support team

Store Using app Total reviews Average rating
Ugam Lifestyle 3 months 1 5.0
5 / 5 Share
Aug. 17, 2026

The Best Whatsapp marketing app Aisensy, working smoothly with my store for order related messaging. easy to create templet, setting up with shopify, great UI and updated intelligent technology according to current market needs, the amazing instant support, work with customer first approch, and helped customers to resolve the issues and achive what customer actually want and how to procceed. much better than interaKT in all the terms. keep it up. Thanks Aisensy

Store Using app Total reviews Average rating
Achleshwar About 2 months 5 5.0
5 / 5 Share
Aug. 14, 2026

Great experience with AiSensy for our WhatsApp marketing setup. Nainika Thakur from their support team was prompt, helpful, and guided us through the Shopify flows setup smoothly. Highly recommend for anyone looking to run WhatsApp campaigns on Shopify.

Store Using app Total reviews Average rating
OotyMade.com About 1 month 2 5.0

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