AiSensy ‑ WhatsApp Marketing for Shopify

AiSensy ‑ WhatsApp Marketing

Broadcast Abandoned Cart Recovery messages, Offers on WhatsApp
Developer
AiSensy
Rating
4.1
Feedback
55
Reviews
Chart
#4,781
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

AiSensy, a WhatsApp marketing app for Shopify, has received mostly positive reviews from users. The app is praised for its excellent support, user-friendly interface, smooth integration with Shopify, and effective automation features. Customers appreciate the prompt assistance provided by the support team, particularly mentioning team members like Nainika Thakur and Saksham. The platform has helped businesses improve customer engagement, automate order-related messaging, and enhance communication through WhatsApp. However, there are a few negative reviews highlighting issues such as poor customer support, challenges in setup and configuration, and unmet promises regarding onboarding and support. Despite these drawbacks, AiSensy remains a popular choice for businesses looking to leverage WhatsApp for marketing and customer communication on Shopify.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 5%
Less than a month 31%
Less than a year 47%
More than a year 7%
All reviews
5 / 5 Share
Aug. 20, 2026

Excellent Support

Store Using app Total reviews Average rating
Sharman Jain Sweets 2 days 1 5.0
5 / 5 Share
Aug. 19, 2026

Great Support , solved all problems. thank you Nainika Thakur support team

Store Using app Total reviews Average rating
Ugam Lifestyle 3 months 1 5.0
5 / 5 Share
Aug. 17, 2026

The Best Whatsapp marketing app Aisensy, working smoothly with my store for order related messaging. easy to create templet, setting up with shopify, great UI and updated intelligent technology according to current market needs, the amazing instant support, work with customer first approch, and helped customers to resolve the issues and achive what customer actually want and how to procceed. much better than interaKT in all the terms. keep it up. Thanks Aisensy

Store Using app Total reviews Average rating
Achleshwar About 2 months 5 5.0
5 / 5 Share
Aug. 14, 2026

Great experience with AiSensy for our WhatsApp marketing setup. Nainika Thakur from their support team was prompt, helpful, and guided us through the Shopify flows setup smoothly. Highly recommend for anyone looking to run WhatsApp campaigns on Shopify.

Store Using app Total reviews Average rating
OotyMade.com About 1 month 2 5.0
5 / 5 Share
Aug. 12, 2026

AiSensy has been a great addition to our Shopify store, Shyamvana. The Shopify integration is smooth and easy to manage, and the WhatsApp automation has significantly improved our customer engagement and follow-ups. The platform is user-friendly, reliable, and offers powerful features for e-commerce businesses. Their support team has also been responsive and helpful whenever we needed assistance. Highly recommended for businesses looking to strengthen WhatsApp communication and sales!

Store Using app Total reviews Average rating
Shyamvana 5 months 3 5.0

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