All reviews

Rating Breakdown

  • 5
    83% (172 ratings)
  • 4
    10% (20 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 8, 2020

I used this app for pop up alerts for customers to check off on. There are many features to make it conducive to your needs. Tons of options to create what you need for pop ups.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 8, 2020

Intuitive and user friendly design. Gives you a lot of flexibility with design and mechanics and is easy to use

Using app

25 days

Total reviews

1

Average rating

4.0

3 / 5 Share

Dec. 22, 2019

IM JUST GETTING STARTED BUT IT SEEMS TO BE PRETTY FLUENT SO FAR, ILL BE BACK FOR ANOTHER REVIEW IM SURE THOUGH.

Using app

6 days

Total reviews

1

Average rating

3.0

1 / 5 Share

Dec. 21, 2019

Occasionally the pop-up would display as expected. Recently launched another campaign and it seems the app isn't reliable. Uninstalling unfortunately

Using app

12 months

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for the review. We’re sorry to hear you didn’t have a great experience with Aiva. If you reach out to our live chat we’ll be happy to have someone on our support team make sure the settings on your campaign are set up to display properly!

4 / 5 Share

Dec. 20, 2019

Best app I have used for pop up ads for my site! I love that its simple and easy to use and look forward to using it!

Using app

4 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 17, 2019

Does not work! Looked very pleasing and easy to navigate but did not show on website. The app itself also popped a message saying only supports Chrome.

Using app

21 minutes

Total reviews

3

Average rating

2.0

Developer Reply

We're sorry to hear you didn't have a great experience with Aiva. Were you able to reach out to our live support chat? We'll be glad to have someone on our support team help make sure the settings on your campaign are set up to show properly! While basic customization is available for all browsers, we have packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal advanced customization experience. However, all pop-ups display perfectly to website visitors across all browsers and devices. :) Thanks, Aiva Support Team

3 / 5 Share

Nov. 1, 2019

IT IS OK, NOT VERY EASY TO USE. A LOT OF FEATURES NOT FUNCTIONING PROPERLY. NEED IMPROVEMENT. BETTER THAN NOTHING

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback! We're sad to see that you didn't have a great experience with Aiva. Our team is always happy to help over live chat or you can book a demo here: http://calendly.com/aiva/

1 / 5 Share

Aug. 11, 2019

customer support is very bad, thay take more than 5 days to solve one issue with cooldown timer and doesn't solved yet

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 1, 2019

Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.

Using app

4 months

Total reviews

1

Average rating

1.0

4 / 5 Share

July 23, 2019

The Customer Service via Chat on their website - fantastic. Super responsive and went in and fixed our issues (didn't just tell me how to do it).

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 9, 2019

Great app! The options available are the best I've seen, the live chat support was quick and efficient, and it's free.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 9, 2019

IT looks really nice but i think its too much for me, i got feed up of too much content and i cant handle it :(, i had to delete the app. maybe in a few months i start using it again if i dont find something less dense.

Using app

5 months

Total reviews

4

Average rating

2.5

5 / 5 Share

July 5, 2019

Love this app! I'm really trying to gain a better social media following and this app seems to be pretty helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2019

I've been using this app only for a few days but already i have seen results for my storehttps://vinnysdigitalemporium.com. I would recommend this app to anyone looking to build a quality subscribers list.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

Super easy to use. Works really well and able to tailer to exactly what I wanted both in terms of layout and branding.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2019

amazing app, i got exactly the pop up i wanted and i customized it all the way! it is pretty intuitive and with the pre made layouts it's very easy to get what you want

Store

QORA

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2019

I'm really impressed with this app, it's great! However, I've been having issues with the countdown timer on mobile. I've contacted support but nothing yet, I disabled mobile while it gets fixed. UPDATE: I received great support from the team thank you Steven for fixing the glitch on the mobile pop up. I'm super happy with this app and how customisable it is, keep up the good work guys! :)

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2019

Im using this app to only have a pop up msg on my website. They have quite alot going on. I will probably update my review once i have tried their other features. Please go through their Academy and learn what you require for your store. Their support are quick too (although their working hours are not same as mine). Try not to meddle too much or be an overachiever as there are loads of functions (if you know what you're doing, then go for it). It is free with their branding which i find it totally acceptable. So in order to return the favour, this is my review and 5 stars! Thank you Aiva and team. I dont pray, so i cant say that you'll be in my prayers but i did whisper "thank you" to my monitor. Cheers! ~Rolling Paper Asia~

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 18, 2019

I absolutely love this app! It has everything you need to capture emails in any part of your funnel and its FREE! Super happy with this app 10/10

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2019

I really like this APP, Very strong even the FREE plan, Will highly recommand! I think it is better that most of popups APP, Thank you Aiva team

Store

Zagzax

Using app

Over 1 year

Total reviews

2

Average rating

5.0