Rating

4.8

feedback

204

Reviews

chart

#1,183

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    41%
  • Less than a year
    44%
  • More than a year
    8%

Reviews Summary

The reviews for the Ako Loyalty & Retargeting App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, especially individuals like Joanne and Lala. Users appreciate the user-friendly interface, diverse features, and the effectiveness of the loyalty and retargeting programs. The app is praised for its ability to enhance customer engagement, offer customizable membership benefits, and provide prompt technical support. However, there are a few negative reviews mentioning issues like blank screens upon download and delayed responses to emails.

Highlights

Exceptional customer service and support from team members like Joanne and Lala
User-friendly interface and diverse features
Effective loyalty and retargeting programs
Prompt technical support
Issues like blank screens upon download and delayed responses to emails

Rating Breakdown

  • 5
    82% (168 ratings)
  • 4
    10% (20 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

Many thanks to Ako Loyalty Retargeting CRM for transforming our complex membership system into a simple and user-friendly experience. The app’s straightforward logic makes it easy to create and manage each tier effortlessly. I highly recommend Ako for their comprehensive and tailored services that truly meet user needs.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

非常滿意使用 Ako Loyalty Retargeting CRM 的體驗!這個工具不僅功能全面,還非常易於操作,讓我們能夠輕鬆追蹤客戶行為並制定精準的行銷策略。 客服團隊也非常專業,反應迅速,總能夠提供實用的建議。

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

A convenient and user-friendly app with dedicated customer service staff to help resolve various issues—highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

This app has been a fantastic addition to our business! The loyalty features are incredibly rich and customizable, giving us so much flexibility to create engaging campaigns and better connect with our customers. Setting everything up was super easy, and the customer service team is top-notch—quick, friendly, and always ready to help. If you're looking for a powerful tool to elevate your loyalty program and marketing strategies, this app is definitely worth it. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

They are very patient to heip me solved the problem. Thanks so much!

Using app

7 months

Total reviews

4

Average rating

5.0

All reviews

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