Rating

4.9

feedback

217

Reviews

chart

#1,190

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    40%
  • Less than a year
    45%
  • More than a year
    9%

Reviews Summary

The reviews for the Ako Loyalty Retargeting CRM Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by team members like Joanne and Maggie. Users appreciate the prompt responses, professional guidance, and helpful support in resolving issues. The app is praised for its user-friendly interface, comprehensive features for managing loyalty programs, and the ability to customize membership benefits. Customers also value the ease of setting up the app and the efficiency of the support team in addressing queries and providing solutions. However, there are a few mentions of initial setup challenges and the need for more detailed descriptions on the website.

Highlights

Exceptional customer service and support
User-friendly interface and comprehensive features
Efficient setup process
Need for more detailed descriptions on the website
Initial setup challenges

Rating Breakdown

  • 5
    83% (181 ratings)
  • 4
    9% (20 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2025

Easy to use and firendly interface, the most importanly they have the best customer service which help us a lot for the integraiton. Highly recommended to all the brands!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

謝謝Joanne即時指導操作與設定很適用

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2025

Had an excellent experience with the support team! They were prompt, professional, and extremely helpful in resolving my issue. They provided clear, step-by-step guidance that made the process smooth and hassle-free.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

會員點數與社群行銷功能強,完整豐富的使用說明.有任何問題Maggie及團隊也積極回覆處理,是一款值得評估使用的APP~

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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