Ako Loyalty Retargeting CRM for Shopify

Ako Loyalty Retargeting CRM

Customize loyalty program and retargeting strategy - Akohub

Developer

Rating

4.8

feedback

200

Reviews

chart

#1,143

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    42%
  • Less than a year
    43%
  • More than a year
    8%

Reviews Summary

The reviews for the Ako Loyalty & Retargeting App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, especially individuals like Joanne and Carolina. Users appreciate the user-friendly interface, diverse features, and the effectiveness of the loyalty and retargeting programs. The app is praised for its comprehensive functionality, ease of use, and the ability to enhance customer engagement and loyalty. However, there was one negative review mentioning a bug and lack of response to emails, indicating a need for improvement in customer support responsiveness.

Highlights

Exceptional customer service
User-friendly interface
Comprehensive functionality
Effective loyalty and retargeting programs
Need for improvement in customer support responsiveness

Rating Breakdown

  • 5
    82% (164 ratings)
  • 4
    10% (20 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 10, 2024

They are very patient to heip me solved the problem. Thanks so much!

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 1, 2024

Was referred by Gempages to download this app but the app is blank when you download it. Sadly, I'll have to delete it and find another program.

Using app

20 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. There was a page loading problem on your account at the moment you're installing the app. After the adjustment in a short time, you're able to install it and create your own customer loyalty program! Please let me know if you need further assistance from our team. We're happy to schedule a demo meeting with you. :)

5 / 5 Share

Oct. 28, 2024

We have been using the Ako Loyalty & Retargeting App on our website United Bracelets, and it has been a game-changer for our customer engagement. The user-friendly interface makes it incredibly easy to navigate and manage retargeting ads. The new loyalty app feature is a fantastic addition, providing our customers with an exciting way to earn rewards and stay connected with our brand. While the loyalty app is still in its early stages, we are thrilled with its current capabilities and eagerly anticipate future updates and enhancements that will undoubtedly make it even more robust.

Using app

About 1 year

Total reviews

47

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

AKOHUB is truly an efficient company with a high level of responsibility towards its clients! No matter what time or what kind of issue I raise, Joanne from AKO never disappoints. She responds quickly, provides solutions to problems, and even offers additional valuable suggestions. From their developed workflow processes to Joanne informing me about their membership loyalty program, I was immediately impressed by the basic program features. I didn’t hesitate to switch from Smile.io to Akohub Marketing. During the setup process, Joanne was incredibly helpful. Currently, our team manages three Shopify stores, and thanks to Joanne’s excellent support, Ako is our top choice for the loyalty programs of all three stores. Having worked with many program developers, I can say they are impeccable, which has led to my high level of trust in Akohub. I look forward to AKO developing more useful features! If you are still hesitating, Akohub Marketing is definitely the top choice for a comprehensive loyalty program app in the Shopify App Store, with features that integrate with social media to boost sales!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

網站搬移AKO團隊非常細心的安排會員的轉移及設定,遇到疑問也非常仔細地說明與提供解決方案,推薦大家優質的團隊與APP

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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