Rating

4.9

feedback

104

Reviews

chart

#1,358

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    2%
  • Less than a month
    21%
  • Less than a year
    54%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its user-friendly interface, diverse member reward mechanisms, and seamless integration with Shopify discount mechanisms. Customers appreciate the excellent customer service provided by the team, with specific mentions of helpful and patient support representatives like Joanne, Maggie, and Lala. The app is commended for its ease of use, clear operation instructions, and quick response times from customer service. Users also highlight the app's features such as member segmentation, reward programs, and automated marketing, which contribute to improving CRM and retargeting strategies. Some users express a desire for more diverse member data collection and the addition of Chinese language support.

Highlights

Positive customer service experience and helpful support representatives like Joanne, Maggie, and Lala
User-friendly interface and seamless integration with Shopify discount mechanisms
Praise for diverse member reward mechanisms and features like member segmentation, reward programs, and automated marketing
Desire for more diverse member data collection and Chinese language support
Appreciation for ease of use, clear operation instructions, and quick response times from customer service

Rating Breakdown

  • 5
    91% (95 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 97% (101)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

操作介面簡易,有多元的會員獎勵機制,容易迅速導入機制並與Shopify 折扣機制搭配。 期望會員資料能蒐集更多元,進一步分析會員輪廓與思考會員系統策略

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

客服很棒

Store

DLTAA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

銷售方便、串接快速、簡單易懂! 操作教學也都很有耐心且清楚。

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

很好用的會員系統!找了非常多家,Ako是最符合需求的,而且很適合台灣市場,操作上很容易好懂,有完整的教學說明,也有中文客服團隊,問題處理專業又即時,很推薦!

Using app

About 1 month

Total reviews

6

Average rating

5.0

All reviews

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