All reviews

Rating Breakdown

  • 5
    91% (95 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 97% (101)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2024

會員基本的功能都蠻完整的~有支援中文!很棒 負責跟我們對接的專員(Joanne)會主動關心給予協助! 有問題也都很確實地幫我們解決!推薦給大家

Store

MR.HOPE

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

技術服務很全面也專業(艱深),當遇到操作問題時,能遇到友善且聰明的PM真的很幸運!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

試用過很多會員制系統與點數系統,發現功能最精實也最合乎使用的就是這款 1.串接系統直覺且保有彈性 2.費用合理 3.有問題找得到人,回應速度1-2天內 4.顯示上不會影響使用者購物體驗,實際使用後確實提升轉換率 另外感謝專業的Joanne提供協助,還幫助我再將應用程式與FLOW做到更好的自動化,真的大力推薦Joanne ---- I have tried many membership systems and point systems, and found that this one has the most sophisticated functions and is the most user-friendly. 1. The series connection system is intuitive and flexible 2. The cost is reasonable 3. If you have any questions, you can find someone, and the response speed is within 1-2 days. 4. The display will not affect the user's shopping experience, and it will indeed increase the conversion rate after actual use. In addition, I would like to thank the professional Joanne for her assistance and helping me to better automate the application and FLOW. I highly recommend Joanne.

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 3, 2024

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Very useful app. If you encounter problems with the settings, the customer service will be very patient and provide assistance. I sincerely recommend it to everyone.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 28, 2023

We have recently started using the Ako Marketing Retargeting Ads app for a month and have been very satisfied so far. I want to especially thank Joanne from their customer service team for her tremendous help and support. As a new brand in the local market, we faced many challenges with logistics and marketing on the Shopify platform. Joanne was very empathetic and patient in addressing our difficulties. She thoroughly explained how to use the AKO system and features. There were some functionalities on AKO that we didn't know how to utilize fully. Joanne always assisted us with processing and communication. She also comprehensively helped us with setting up and resolving operational issues. I highly recommend this app and consulting Joanne if you need to leverage similar platforms and capabilities - she will undoubtedly be the best person to help you. Joanne is an extremely caring and responsible consultant. Without her assistance, we would have encountered many obstacles and not known how to solve them. She is truly the most compassionate person we have worked with so far and genuinely understands users' needs. Joanne professionally and patiently helped us tackle all the problems we faced and always responded to us in the shortest time. I sincerely appreciate all her hard work and recommend her to anyone needing assistance!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. Especially Joanne's help. Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app. After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

Store

SMOOSY

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Really nice costumer support once yo talk with them :) Ray had help me a lot

Store

Wrenlee

Using app

27 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 25, 2023

Really thank you Kelly for your help, we are a start-up brand For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well And also very complete help to our official website erection and how to use the operational problems, If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person Kelly is a very caring and responsible consultant, Without her help, we should encounter many difficulties and problems and don't know how to solve them She is really the most caring person we have met so far and will truly understand the needs of users Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

Store

ALTI

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

The instructions are easy to understand and the 1-on-1 sessions are informative. Highly recommend this app for anyone needs an Instagram automation solution.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2023

The app is easy to understand. I can see my campaign results and know how my customers interacts with my instagram post.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I use this App for reels campaign. It's easy to launch a program in just a few clicks. The support team is great and responsive, they offered a 1-on-1 consulting session and provided me with many informative instructions on how to gain more sales and customers. I recommend it!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 29, 2022

This app is good. It syncs the product collection to Facebook easily and I like the marketing funnel a lot. Customer support is helpful too. They even offer a consulting session to share their experience about running Facebook & google ads.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

Works wonders. Great support and highly effective marketing tool. It took a little over a week to start seeing results. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

[Update] Good news! Your Facebook ad account has been reactivated by the Facebook team. Now you're able to manage your existing ads or create new retargeting campaigns in our app. Please let me know if you need any help from us! -- Thanks for your feedback. We have checked your account and noticed that your ad account was disabled by Facebook since there's a policy violation issue regarding your ad content from your products or website. However, sometimes the ad system may detect it incorrectly. We've contacted the Facebook team for your case and will keep you posted about the issue!

5 / 5 Share

Nov. 30, 2018

Super easy to install! Too early to comment on the results as i just got the app, will come back later for that.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

awesome app that makes my facebook ads easy as a dream! I really did not have a long background in ads before finding Ako's app but i made a ton of sales with both facebook and instagram ads by just using their service!

Store

Rawnice

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

Great App just started using it but easy to load and use. Hopeful it will work well for us. Will report back in a couple of weeks with the results.

Using app

3 days

Total reviews

12

Average rating

4.4

5 / 5 Share

Oct. 23, 2018

So far so good, easy to set up and get going. All from my phone, couldn’t be easier to use, and the dynamic ad retargeting is awesome

Using app

13 minutes

Total reviews

13

Average rating

4.5

5 / 5 Share

Sept. 15, 2018

It is such a good app. Thanks guys.Very simple and easy.It has many cool features ... Give it a shot....

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

Easy set up for sure, we'll see if they are more effective than when I create my retargeting campaigns by myself.

Using app

33 minutes

Total reviews

1

Average rating

5.0