All reviews

Rating Breakdown

  • 5
    90% (100 ratings)
  • 4
    2% (2 ratings)
  • 3
    4% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2024

Super helpful!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

June 27, 2024

Customer service was patient and so helpful

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

It's tricky to use if you're not used to tools like this. So many components and so many areas to customise. But with the timely support I received, I'm willing to keep using Replo. The landing page looks and converts well with all the templates and individual customisable sections they provide. You just need to be patient and learn the skill.

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 23, 2024

Replo is hands down the best Shopify app I have ever used. It's simple to use, but most importantly, the customer service is OUTSTANDING. Creating and customising pages has never been easier.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 2, 2024

I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution. They seem to lack knowledge about their own software and keep passing the issue to another department. Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out. Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this. Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm [email protected] or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!

5 / 5 Share

May 31, 2024

This is the future of web design. I love working in figma but always felt that step was so far from live product. This app blows my mind and I don't see why most high ticket agencies wouldn't incorporate this into their business. Customer support is phenomenal as well.

Using app

4 days

Total reviews

5

Average rating

5.0

1 / 5 Share

May 28, 2024

They don't have a reporting feature you have to use google analytics to track performance, I've had issue where google analytics isnt reporting the traffic there is no way to jump on a call with the team only through chat and the support has been so poor.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Shanil! Noah here from Replo, sorry that you're not having a good experience here. I looked into our support chat logs and saw that around 18 hours ago, Steve followed up on your support inquiry and sent over some more information about how GA works. I've also followed up internally so we can request some more info about the specific dashboards you're looking at and try to reproduce the issue you're seeing, but we'll need some help from you on the GA side for that. By the way, you're correct that Replo doesn't have an first-party analytics reporting feature yet, we're working on this right now and tracking it publicly here: https://feedback.replo.app/p/replo-page-analytics-2 - feel free to upvote to be notified of updates. Hoping we can get this worked out and earn back your trust! I'll follow up on the support thread we've got going as well.

5 / 5 Share

May 21, 2024

Andres offered by far the best support I've had with a page builder. I've tried them all and will be sticking with Replo

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Amazing customer experience, Customer service will get you back in no time maximum a couple hours and they're ready to help you out with whatever problem you have. I recommend this app because i really like to use it and easy too

Store

My Store

Using app

17 days

5 / 5 Share

May 15, 2024

Amazing app and an even more amazing support system. They assisted me in building everything thing i needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 6, 2024

ur satisfaction with Replo is off the charts! It’s been an essential tool in our journey

Store

My Store

Using app

3 days

Developer Reply

Thanks for the review! We'll take the great remark! Please let us know if there is anything we can do to improve this from a 4/5 to a full 5/5. We're always eager to improve, especially our customer satisfaction :)

5 / 5 Share

May 5, 2024

Works very well and the customer support is excellent! Very fast response time with in app chat feature

Store

Onearth

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

The app gets five stars, and the support team gets six stars. This incredible group of people is always willing to help troubleshoot whatever you have going on. They provide unparalleled customer support.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2024

I've been using Replo on Shopify for a while now, and I must say, I'm thoroughly impressed. Not only does this app streamline customer interactions, but its intuitive interface makes managing inquiries a breeze. One standout feature for me is the exceptional customer service. Whenever I've encountered an issue or needed assistance, the support team has been quick to respond and incredibly helpful. Their dedication to ensuring a smooth experience for users truly sets Replo apart. Moreover, the app's functionalities are robust yet easy to navigate. From managing conversations to tracking orders, Replo simplifies the entire process, allowing me to focus on providing top-notch service to my customers. In summary, Replo deserves every bit of praise it receives. Five stars without a doubt. Highly recommended for any Shopify store owner looking to enhance their customer support capabilities.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2024

Excellent App, amazing customer service. Andres Castillo was extremely helpful and prompt. Cannot recommend this page builder platform enough.

Using app

10 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 30, 2024

Easy to use like the other builders, and it has more components than pagefly, but the pricing is aggressive. Start with $99 with 10 pages? Pagefly charges at $29.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hey folks! Noah here from Replo. Appreciate the feedback on pricing! Right now we only offer $99 as the lowest tier since we think it represents the quality, features/amount of components, and customizability of the Replo platform vs others. Totally understand that for brands which are more price sensitive or don't need certain features, other apps like Pagefly might be a better fit! Will take this feedback to our team - in the meantime let us know if we can do anything else to help with the Replo experience. Our support team is available 24/7 and I'm [email protected] if you want to reach out. Thank you!

5 / 5 Share

April 29, 2024

This app is phenomenal for creating custom landing pages and page components. A bit of a learning curve but it's been a fantastic way to build without dev. Support is always quick to respond and super helpful. Highly recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2024

great support

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

Replo is a GAME CHANGER! I've used a few page builders for ecom stores I've owned and managed for clients and Replo is 100% the best for customizability, capability, page speed etc. All the things that matter for your ecom store! Customer support is top-tier! I get an answer back when I need it and they are very knowledgable about the software. I was in touch with Andres and he's been a pleasure to work with. 10/10 would recommend! Couldn't ask for better help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Genuinely one of the best things I have come across in the no code world. I am designing a website for my frozen food business and these folks have been nothing but a godsend. Highly recommend using these folks for any custom shopify pages you are looking to build. Huge shoutout to Andres on the team. He has been incredibly helpful to our team. Personally rooting for this team.

Store

My Store

Using app

2 months