Alert Me! Restock Alerts
All reviews
I added this app so customers could let me know when they wanted to be notified when an item was back in stock. The process was easy & what I couldn't figure out, I emailed support & they helped me right away! as of 9/14/2020, I am no longer able to see the "restock" selection on my site. emailed support twice to get help. have not heard anything back yet. I got an error message on my site "Liquid Error" which never happened before 9/11/20. hoping to get this resolved soon. or I will have to find another app
Love this app! It has really helped us customize our ordering and know what our customers want more of! I highly suggest using it!
This is a wonderful app. It gives us great insight as to what our customers want without having to guess. Very very helpful
Easy to use, customer service was fast to help & customers love it! Gives us a great idea of what we should restock for our store!
Great customer support! :) Works well in terms of notifying your customer about the latest restock.
I emailed Saturday due to the restock email box not showing up on my product pages. It's now Thursday and still no response. I've found another app to try and have given up on getting support for my issue.
My customers LOVE the ability to let me know what they need and it makes my ordering SO much easier. I already know what is going to sell before I even order. The email they receive has a link directly to that product, so there's no confusion on their part...no hunting for whatever they were looking for last week, etc. I do wish there were more designs available for the sign-up box and it would be nice to be able to search by customer, so that I can see everything THAT customer is waiting for. But, I'm sure they will get there. :)
This app is great, works well and has really cut down on the number of emails we get asking when products will become available again! So glad we found this app!
I wish I would have found this app sooner! It has been very helpful in gauging demand and helping me decide when to restock products. My customers are also happy because they are able to find out as soon as the product restocks. Two thumbs up ;)
This app has been super helpful to help us get in touch with customers so we can help them when something they want is not available in their size, it also helps us determine how much product to stock!
Easy to use and does what it's supposed to. I wish there was an option for the notification request to not be variant dependent (ie, notify the customer when any variant becomes available. The variant dependency is nice, but not the best approach for my particular case. Overall, I'm happy with the app.
since using the apps a couple of day, see it works smooth and easy to install. it was good that you can easy to change the color to match your theme. Minimize the work and get the customer return to shopping again.
So far so good! Love that I could see what they want and able to go find what they are looking for to restock it. 3 extra sales in one day!
Had to immediately uninstall. Every prompt has you waiting in front of the spinning wheel of death. Literally useless.
Sorry to hear of your issue and thank you for your feedback. The only reason there would be a "spinning wheel of death" is because when you load pages from the backend we have to pull that data from Shopify and can take a bit, its not the app itself. It seems a bit harsh to leave a 1 star review when the only issue you had you never reached out to our customer service team to resolve the issue. Nevertheless, if there is any problem with installing the app, or anything we can do to help in the future, please reach out to our customer service team to help. Again, thank you for your review.
Very happy with this plugin. Customizable and easy to use. We needed a tweak to functionality and customer service got back to us immediately. I will say that the interface for including or excluding products is clunky and manual (for example, you can't filter by collection), but we want the app to apply to all products so it's not an issue for us. Well worth $5/month.
Customer service is slow, but the app is otherwise great. I've always had a hard time finding time to design and send out emails for restocks. This took care of that.
Only had this app a few days but I can already tell it's going to be a massive improvement on what we had before
App works great, easy install, 4 easy steps and i am now realizing what items i need to reorder based on demand...great addition to my site.
So far so good. Easy to read + navigate. We have had many customers using this feature already and we literally just signed up, so the need is there. Super happy so far.
I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee. In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part. Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution. UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!
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