Alert Me! Restock Alerts
Alert Me! Back in Stock and Restock Alerts
Rating
4.3
feedback
247
chart
#5,526
All reviews
Review RSS Feed
July 24, 2019
I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee. In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part. Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution. UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!
July 17, 2019
Easy to integrate and fairly easy to customise. good customer service. Everything looks good so far and the proof will be in the pudding once our store goes live.
July 10, 2019
So easy to intergrate and use. Allows me to see which products are in high demand and what to restock faster
July 6, 2019
This app is a no brainer!!! So easy and helpful! Don’t even hesitate and your customers will thank you!
Aug. 5, 2019
Really love this app!!! Help us to know what the customers are waiting for. And create amazing sales. Thank you Alert me!!
June 14, 2019
I've been using this app for around 6 months now and it's invaluable! Yes, it's great for bringing in customers when things are restocked. I can see in the app how much revenue was generated from restock emails. However, It's also AMAZING for letting me know which products are in demand. I hand-make items ahead of putting them on sale and I use this app as guidance for where to focus my time. Knowing that there is a customer base already waiting for things takes away a lot of the worry and guess-work. That alone is definitely worth $5.
June 3, 2019
Amazon product, best I've used...and I tried a lot! Easy install, easy user function, and easy to customize on the backend.
May 30, 2019
Great app highly recommend! This app truly helps to bring back potential customers by notifying them when our best sellers are restocked.
May 29, 2019
So far I really love this app! It’s amazing being able to know what customers want restocked and what sizes to restock. I will continue to use this app!
May 28, 2019
So far so good! We had been searching for an app that would help our customers sign up for restock alerts. The installation was seamless in the sense that we reached out to the developers and they helped set everything up in the back end to avoid us making mistakes. Have now customized and we're good to go. excited to see how it performs once the restock alert emails are deployed. Thanks again!
April 10, 2019
Love this app - it helps us to gain sale when we get out of stock items again, and its easy to use :-) we also used it when we bought items to our shop, to see what people especially wanted to buy from os
April 8, 2019
Great app! Love the automated emails when item is back available. Easy to use interface too! Easy to install!
April 5, 2019
This app has been very user friendly and definitely helps to bring back customers with the automated email flows!
June 5, 2019
I was a little nervous after reading some of the recent negative reviews about poor customer service but I had no problems. Kimberly helped me fix a problem I had after I changed some products. Edit:She has also added a send now feature that we requested for products that we restock with lower inventory that didn't trigger the automatic notification. Very Helpful, Thanks!
Thank you for your review! We have made some customer service changes to better serve our clients. We are glad you chose us and look forward to helping you in the future if any issues arise.
Feb. 25, 2019
customer service 0 no response whatsoever waited for two weeks for them to respond and help us with installation process but pointless after dozens of emails we've sent. I gave up and uninstalled the app.
Thank you for your review, we are sorry that customer service did not reply to you in a timely manner. We have made changes to our customer service and hope you will give us a go in the future.
Feb. 13, 2019
Non-existent support. The app worked fine for many months, but when we moved to a new theme, auto-install did not work. Contacted support 4x over period of three weeks with request for help with reinstallation, no answer whatsoever. Now have to move to different app and lose all existing sign-ups. WASTE OF TIME AND MONEY -- AVOID.
Thank you for your review. We apologize that, like dinosaurs, our customer service was non-existent. However, unlike dinosaurs, we have made changes to our customer service to better serve our customers and truly hope you will go with us in the future.
Jan. 23, 2019
Seriously bad support - removed app had been using for months but they didn't even bother providing support.
Thank you for voicing your concerns. We truly apologize for the low down, no good, awful, horrible support our customer service gave you, or lack of. However, we have made changes in that department to better assist our customers and hope you will try us again in the future.
Dec. 27, 2018
Great app for automatically sending notifications for customers who sign up for out of stock - eliminates need for an additional workflow. Thanks folks! https://www.dopeboo.com
Oct. 2, 2018
Love this app! We've generated so many additional sales with this app. Now there's no need to remember to reach out to customers when you restock a high demand item!
Sept. 20, 2018
I just wanted this on a few products, but it applied it to all my out of stocks and there was no way to uncheck all. Had to manually go take off each product one at a time. The setup was not easy. Feel like I wasted time trying to get this to work. Uninstalled.