Algolia AI Search & Discovery

Dec. 19, 2017

Algolia is an amazing search SaaS providing an amazing user experience to our customers. We were thinking about building a search ourselves with Elasticsearch, but are now using Algolia to make 3M+ books searchable at shop.autorenwelt.de. Matthieu, who is responsible for this integration at Algolia, was an absolute pleasure to work with - never before have I experienced such a responsive, thorough and helpful customer support. If search is the primary way your customers interact with your product range, don't skimp on it.

Sept. 29, 2017

Really wanted to use this app, but I cannot create an account with them. I literally cannot press the "create account" button on my browsers (and I've tried all of them). I've asked support to help me multiple times, and they always say they will look into it, but then I never hear from them again. EDIT: they contacted me quickly after this review with a great solution and some extra's.

June 15, 2017

After reading one of the bad reviews below, I checked and found I was experiencing the same issue on my iPhone. I contacted support and they got back pretty much straight away. After 2 days of some back and forth to try to troubleshoot the problem, Matthieu has been a pleasure to work with, and helped me fixed the problem (so yes, there is a quick and easy fix for it!). They have since written a public post with the resolution https://discourse.algolia.com/t/ios-issues-with-our-shopify-autocomplete/1653 Apart from this little problem, the app itself is great, and we've been able to manipulate it to work with our retail/wholesale store. This has really helped search for both our customers and customer support team, and also makes training new employees easier. Check it out on www.smai.com.au Thanks Matthieu and Algolia Search! Great app and great service! :)

Feb. 15, 2017

Good customer support The search page is pretty fast! It's going to be the main structure of my collections pages

Feb. 15, 2017

A few early hiccups, but the developer fixed them. Everything works great! Great communications with the developer.