babynu review for AliReviews: Product Reviews
Oct. 25, 2024
The app is fine, but the technical support is really very slow. They don't have 24/7 tech support, and even during working hours, they hardly reply to emails. I mailed them on Thursday at 11 a.m. and till Friday night there was no response, so I connected with them through chat and on the chat the executive asked me to wait till Monday.
Dear Merchant, Thank you for sharing your feedback. We identified a bug in our Chrome extension that was causing the issue you described. This has now been fixed. Please update your Chrome extension to the latest version and try importing your Amazon product reviews again. It should now work as expected with your Shopify store. If you continue to face any problems, reply to this email and we’ll assist you right away. Best regards, Arpit
