All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
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5 / 5 Share

March 14, 2019

Sai Raghav- help explained to me on chat how to import items into my shopify and it was precisely done. Thanks for the help excited for use of the app fully.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2019

Rabbani was very helpful in sorting out an issue I was having with stock on my store, very happy with the helpful resolution!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 12, 2019

It was a little confusing for me at first. But once you use the help icon in the bottom corner, they help you right away and answer the questions very clearly. Tech Rajendra very helpful.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 12, 2019

I had challenges getting products imported to my Shopify store, I was working with Rabbani and in less than 10 minutes, I was up and running. Excellent customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2019

Hello To whom it may concern, You have no idea how much Rajendra helped me. He was so patient and helpful. He took his time to explain things to me even going on skype to assist , that kind of caring just dose not happen these days. He was amazing to work with and never ever became frustrated. He worked with me for a long time and I know he probably had other things to do. I want to remind all of his superiors and leaders one very important point: It is staff like Rajendra that are the heartbeat of the company , with out him or people like him, you have nothing but equipment and empty chairs. Please be sure to recognize him in your next staff meeting and give him a free breakfast and coffee along with a pat on the back. I appreciate your company having a service like this, please continue to focus on the customer not the investors. Thank you!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 9, 2019

Terrible App! Do not pay for the Professional plan as it does not work as described. Listing from Alibaba has never been able to import to your site. Customer service is not helpful either. I was told it will get solved with 24-48 hours yet it has been a week and when I checked with them, it goes to another guy, and you will have to start the whole procedure again. For some reason, their technician is always off work.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 6, 2019

Razi was extremely helpful in walking me through the steps from pricing all the way to how to import! Looking forward to a growing store!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

Razi was very helpfull with all the information. Everything I asked he knows how to solve. Thank you Razi, for the great job and kind communication.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

rabbani was incredibly knowledgeable and helpful, thank you so much rabbani for your excellent support and customer service!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

im very thankfull Rabbani shaik for help and everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

March 5, 2019

I am at setup phase of this app in my store, but the inital contact with customer support is very impressive. The Chat support had a prompt person to answer any question and the support person (razi) try to give an very detailed step by step and explain any unclear point. Excelent support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2019

I give this a 5 stars because of the support I received from Rabbani, exceptional. I wish all support were like this. Thank You Rabbani

Using app

14 days

Total reviews

3

Average rating

2.7

5 / 5 Share

March 4, 2019

Great app.. and the customer service is awesome. I really had a great experience. They're willing to to go above and beyond.. Rabbani was great and patient

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2019

Customer support is awesome! Sai Raghav was super patient and very helpful. Very much appreciated! For someone starting out... this is very important!

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 28, 2019

I'm new to this business and Razi was very helpful in setting up my store. He has shown me tips and links i could follow.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2019

Razi was a tremendous help with assisting me to complete Inventory Sync Preferences form. Thanks

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Great and easy to use. I did run into some trouble but Rabbani was able to sort it out very quickly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

This is very useful app. and Rabbani (Online Support) help me quickly and guide me how to create order on aliexpress. I hit wrong button and she guided me right way.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I used this app to integrate products into my website and had a few problems updating price but rajendra was really helpful and sorted it out for me

Store

bscpro

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 27, 2019

CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke

Using app

8 months

Total reviews

2

Average rating

1.0