All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
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5 / 5 Share

Feb. 20, 2022

I used this app. The support I received from Sai Raghav was awesome, truly amazing. Sai Raghav is a great value to this app company. Sai Raghav was thoughtful, kind, informative. - Thank you. Much appreciated, Sandie @Beijooo

Store

Beijooo

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I've been using this software for about three years now, it does have a few bugs and Vijay always helps me fix them. It does what I need and more, if you need any advice on drop shopping feel free to reach out to me, I've been very successful at doing drop shopping and happy to share my experience knowledge and skills. Search Danny de Hek

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

Rajendra was very helpful and patient. my needs were met and I am really happy. best customer service so far. thank you.

Using app

14 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 23, 2021

The service is terrible. i have 3 order with the Appreaker, none of them are shipped. At the time i order, the items are not out of stock. But after i placed order, they told me the items are out of stocks. This meant the system is not updated and synced. I have also requested for the refunds many times, but more than a month i still haven't got my money back yet. when i ask they kept telling me that i will get my refund. All i can cay, it is terrible service

Using app

2 months

Total reviews

2

Average rating

1.0

Developer Reply

We are very sorry about your issue. we process thousands of orders every week. Only very few issues with few suppliers. we are regularly taking strict measures against unreliable suppliers. As per your refund, we already initiated refund at paypal, But it is in "Review by Paypal" state(May be delay because Corona??) Not sure. Hoping they will resolve it as soon as possible.

5 / 5 Share

Jan. 17, 2021

Live support with Basha was perfect. Thanks a lot for your kind help. Really I am impressed by your live support and Basha was straight away available and precise :-)

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 31, 2020

So far useful.. It is kinda slow, but patience is a virtue. A Bit pricey, hopefully it's worth. Great & fast support, Rajendra was really quick and helpful and solved my issue. Thank you!

Using app

10 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 20, 2020

I'm SO excited to use this app...it's amazing so far and I have to say that Srikanth was the BEST help ever! So patient and detail oriented--had me ready to go in just a few minutes and was so sweet to wish me best wishes for my new store. Awesome, awesome service! ~Ifeanyi C. Oshun

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

so far my experience has been great, i have not had products delivered yet but i did need some customer service support and srikanth was a huge help. Quick responses and walked me through the whole process. Extremely satisfied with the level of support here!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I just started using this app and had a TON of questions. Srikanth was EXTREMEY patient and helpful! Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Why I didn't find this App earlier? Why I didn't find this App earlier? Why I didn't find this App earlier?

Using app

5 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 29, 2020

Negative stars for this app. I uninstalled the app from my Shopify store only to be charged again. Terrible customer service. Very rude and couldn’t even speak in complete sentences.

Store

Ze & Ko

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 28, 2020

I was frustrated when I could not process my customer order of Appfreaker supply. I reached out to the support team through the chat with us now. Razi was the agent assigned to me. He was exceptionally helpful guiding from the beginning to the end on how to process appfreaker supply order. He did not end the chat until I was able to order the items. His was very patient and I am so glad he was the one assigned to me. The reason why I was not able to process the order was because I selected ship to Canada, which made it impossible to add the items to the cart. So, Razi explained to me that it does not matter if I change the shipping country to US since the shipping address on the checkout page will take precedence. I tried his suggestion and I was able to add the items to cart and eventually placed the order

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Really love all the options of importing in this app. Rajendra the customer representative was very helpful in explaining the plans available and how to use the application easily. Responded quickly and very professionally.Thank you, Rajendra !!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 23, 2020

The app provide variety of product for my store and customer service rep helps a lot her name is Rajendra very patient and helpful. I like Aliexpress but website need to update cause sometimes it's so frustrating when you keep clicking and nothing happen, but overall I am happy someone helped me.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2020

I had some questions about importing a product off of Ali Express. I wasn't sure if it would qualify for the dropshipping program I was registered for so Rajendra was kind and patient and explained it via "Chat" that it should work and told me what I would need to do. She was very helpful. I appreciate someone answering so quickly too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

I got help from Rajendra. I had very quick replay.My issue was about shipping to UK from Appfreaker.I don`t know how we`ll go in future,but for now I`m happy.Thanks,Rajendra

Using app

7 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 25, 2020

Ordering & mapping do not work, they said to me they have to fix a "case sensitive" issue since 3 weeks now. Still nothing fixed and not able to use this plugin. Shopify team must remove it as its simply, do not work. SOLVED/ After 1 month they fixed it but it was long EDIT 08/25 : New problem, imported product have wrong name / picture . The black product is named White and the white black.. They are "investigate". I guess it will took 3 more weeks again to fix this problem.. This plugin is full of bug

Using app

12 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 22, 2021

I start working with this app about two years ago, I have some small difficulties but the team behind it is very helpful and service-oriented. I talked with Rajendra & Rabbani for almost an hour and he helped me a lot. Thanks

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

THANK YOU VERY MUCH FOR YOUR SUPPORT!!! you guys are always very attentive and with an excellent helping service, THANK YOU VERY MUCH RAJENDRA

Store

DaryBaO

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 28, 2020

There are several problems with the app which has made it impossible to open my store. The issues have been reported on 3 occasions and, after 2 months, I have stopped receiving updates from the developers regarding fixing said issues: 1. The prices of the items that I imported do not match those that appear on my store 2. I cannot update the prices of the items in my store 3. The products that I imported have had their URLs changed and sometimes refer to different products altogether

Using app

3 days

Total reviews

1

Average rating

1.0