All reviews

Rating Breakdown

  • 5
    79% (585 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    9% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2018

5 star for a great Customer Service Agent. Appfreaker has very limited currency option at the moment because it depend on the website (on my end I'm Aliexpress). However, when I reached out for them a very willing to help Customer Service Agent "Sai Raghav" has walked me through a step by step resolution to resolve my issue. Now, I can calculate my price point from USD to my local Shopify currency. Thank you for the BIG help Sai Raghav! Keep up the good work.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

Razi was Great! He helped me for over an hour to figure things out on my aliexpress account! Thanks again Razi!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2018

They do a great job and are very fast at answers! I surely recomand

Store

My Ted

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2018

I have not had a chance to use the app yet but the support person was a great help with deciding whether or not to get the app. His name was Sai Raghav and he explained the free trial and convinced me to give it a try. I think it will help a great deal. Sincerely, Ken Turner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2018

Thanks to Razi at Aliexpress my worries and fears are over! My first sale on shopify and I was nervous making the order, but Razi in Customer Support was there to make it all so so easy. He took me through the process so so easily with clear instructions all the way. Thanks Man! Great Support. - Barry.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Sai Raghav was an absolute legend in helping me with every question I had regarding Aliexpress Dropshipping.

Store

Miekko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Very helpful customer support. Sai Raghav on live chat went far beyond my questions. Excellent service. Thank you

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

AliExpress is Awesome! Great customer service and a HUGE supply of variable products for my store. I love Aliexpress! And My Special Thanks To Rabbani Who Is An Awesome Customer Service Agent. Rabbani Is Most Patient And Super Knowledgeable. Thank You Rabbani!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2018

Excellent customer experience with Rabbani! Was very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2018

Customer Service Sai Raghav was very helpful ), clear explanation step by step where to setup my account, thanks )

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

great app. customer service was very helpful.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2018

Great Customer support..... Basha is the best!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Sowmya was a great help. She explained every question I had with patience and clarity. Good job Aliexpress!!! Love the chat feature! The next day I had another question and Anuradha was just as diligent. She even sent me reference videos to help give me information. Both of them are very good at their jobs. Thank you again ( :

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

Just started using the app, i found it very useful and the customer support is excellent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

Basha was excellent help. All my questions were answered promptly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I just had a very fruitful exchange with Sai Raghav. He knows his stuff, and was very helpful with our situation. We hadn't ordered anything in a while, and he got us back up and running in just a few minutes. Pay him more.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

Great seamless experience with great support!!!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2018

Just got help from Rabbani at Aliexpress he was patient and responsive. Good experience

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

Rabani was very helpful when I had questions about setting up auto updates! I have reached out to the support staff before as well and they have been very helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

Anuradha Great support and expert tech.

Using app

6 months

Total reviews

1

Average rating

5.0