All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
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5 / 5 Share

April 1, 2018

Customer Service Sai Raghav was very helpful ), clear explanation step by step where to setup my account, thanks )

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

great app. customer service was very helpful.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2018

Great Customer support..... Basha is the best!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Sowmya was a great help. She explained every question I had with patience and clarity. Good job Aliexpress!!! Love the chat feature! The next day I had another question and Anuradha was just as diligent. She even sent me reference videos to help give me information. Both of them are very good at their jobs. Thank you again ( :

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

Just started using the app, i found it very useful and the customer support is excellent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

Basha was excellent help. All my questions were answered promptly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I just had a very fruitful exchange with Sai Raghav. He knows his stuff, and was very helpful with our situation. We hadn't ordered anything in a while, and he got us back up and running in just a few minutes. Pay him more.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

Great seamless experience with great support!!!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2018

Just got help from Rabbani at Aliexpress he was patient and responsive. Good experience

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

Rabani was very helpful when I had questions about setting up auto updates! I have reached out to the support staff before as well and they have been very helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

Anuradha Great support and expert tech.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

Anuradha was very helpful Thanks for the precious advice

Store

Keldeal

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

I am new to using this system and I couldn't figure out how to change my price values. I felt very frustrated until I was patiently assisted by Sai Raghav. He stayed on and walked me through each step of the way and also went behind the scenes to have a look at my settings. At the end of our conversation my problem was solved and I now understand how to use the system better. Very Happy now!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2018

This app is amazing. The support is instant and everything is easy to set up. Sai Raghav walked me through a few details to get me set up. I tried several other apps prior to finding this one and I am really happy and excited about this one! Thanks!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2018

Anuradha was super helpful and patient. He had lots of pictures that helped me understand the site better. I wouldn't hesitate to contact customer service again. I love the chat app and the quality of service. I am impressed!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2018

I don't leave many reviews but the app and customer service is incredible. The options and support you get from the start of your trial is second to none. Thank you Rabbani!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2018

Rabbani was extremely quick and thorough with his explanations. I needed help with pricing and dropshipping info and my problem was solved in no time! Thanks [email protected]!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2018

The support team is great! Hands down!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2018

Sai raghav helped mit really fast today. I just chatted and he helped me immediatez. Friendly and quick service. I can recommend the App as well. App and Customerservice are great

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2018

Had a confusion this morning on some setting within the app. Clicked on the live support and was immediately attended to by Anuradha. She took the time to give me an explanation as detailed as possible.. and walla.. problem solved.. thanks Anuradha for your support..

Store

Danykay

Using app

6 months

Total reviews

1

Average rating

5.0