All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
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5 / 5 Share

Jan. 30, 2018

I had a question and within seconds through their instant chat I had someone helping me. They stayed with me through the process. They were understanding, patient and proffessional. I highly recomment using them. They are wonderful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2018

Dear Aliexpress Senior Management, I would like to share my fantastic and superb experience with one of your stakeholder Sowmya regarding the anticipated UNIQUE and approach techniques towards people behind the computer. She was accommodating, experts knowing what she supposes to do. That's what we called CONFIDENCE PROFESSIONAL. With that, she deserves ***** + ** 7 star ratings. BIG THANKS, Sowmya.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

I was very happy with the response time from Ali Express. Amoradha was very helpful and sent me the right information to get me going!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

Was quite sceptical at first, especially that it is not free, but this app is a huge time saver! Imports any items from Alie straight to your store, including all pictures (even the ones in the description) and specifics. Love it! x

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2018

Great customer support. They are very responsive when I need help editing my website. Recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

rabbani Helped me out and answered all my questions. very good customer service. very happy with Aliexpress thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

I am Extremely new to Ecommerce.. I started my shopify store.. I have signed up to Aliexpress, and I must say I am very satisfied with the Wonderful, positive vibe so far. I needed assistance in setting up the Pricing rules, so i began A Live chat with an Aliexpress Representative.... Sai Raghav..... What a wonderful, kind, patient and helpful person... Gives me high hopes that this will be a wonderful journey for me, and that there are wonderful people, like Sai, who will help me and anyone who wishes to have a successful dropshipping store, become successful! thank you so much! I cannot wait to see great things happen... and much success for the future. Thank you Sai... and Aliexpress!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

The best support that I've ever seen! Thanks Sai Raghav for answers my questions and help me to understand how it works.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2018

excellent customer service. very experienced operators. answered all my questions promptly and accurately

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

excellent customer service. very experienced operators. answered all my questions promptly and accurately

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Such an amazing app, and the support is one of the best i have recently come across. very quick in dealing with my concerns. Price is amazing for what you get. Thank you

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

tq anuradha.most helpful for beginner like me.good app too

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2018

really good to answer any questions i had

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Great Chat Assistance service..!!! I was super confused, now i am more confident than ever..!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2018

Great Service timely and would reccomend to a friend. never ran into any problems at all

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2018

Quick and Easy Help each time.. Great services!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

I placed a test order at my site that was stuck in Pending for over a week. I contacted AppFreak who gave me url's with extremely bad UTube help videos (out of focus and bury) with mouse pointer that was all over the place not sure exactly what it was doing. Finally I chatted with an Ali support rep named Basha who was nothing short of awesome!! Basha took the time to walk me through the order fulfillment process and got me up and running. Basha is an awesome rep!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

support team is very helpful...solved my query rite away..

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

The customer service is very helpful and I appreciate it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

great support and there always willing to help keep doing a good job...

Using app

4 months

Total reviews

1

Average rating

5.0