Tuecus Aliexpress Dropshipping

July 11, 2018

Received great support from Sai Raghav! Helped me right away and aswered all questions that I had. My problem was solved quickly and I am very satisfied.

July 7, 2018

This app is versatile and useable and very thorough for mid-level business people as so.

June 7, 2018

The support member has been very helpful. Sai Raghav was very helpful.

June 7, 2018

razi was extremely helpful and friendly.

May 7, 2018

The customer service level is outstanding! I have not had any problems with response time! The App is just a little difficult to use at first in comparison to others. Other than this, I highly recommend as the product selection is immense.

April 28, 2018

Great customer service. Razi from online chat team is a great help!!

April 16, 2018

Sai Raghav was very helpful and responded quickly. I have had such a hard time starting my business when it takes hours or days to get responses from others in my apps and site.

April 13, 2018

I love this app it is extremely helpful in what you are looking for in your store. I would recommend it to anyone!

April 10, 2018

Sai Raghav was extremely helpful and very understanding. Explained everything simply so I could understand. Thank you

April 6, 2018

I've moved a lot of product recently, but a major problem with the ordering process has gone unnoticed and has almost caused me to ship to the wrong address multiple times. I have contacted live chat support (which are helpful with many other things, despite not speaking english very well) who just say "I have forwarded the issue to the tech team" which they've said multiple times a month ago, I don't think that means anything. No updates. I've also tried using shopify app support with them. No response. When placing an order on aliexpress, the program automatically maps the buyer's shipping information into the fields, however, it fails to input the city every time. This means you have to flip back and forth and open every order on the shopify side to see what city the current customer lives in. If you are fulfilling back to back orders, and the current customer's state has the same city name as the previous customer's state, it will fill in the previous customer's city instead of the current customer's city. If you don't catch this, and correct the current customer's city, you will send a shipment to a place that likely doesn't exist, or someone who never ordered. It would really save time if it just selected the proper city the first time.

March 27, 2018

The customer service was helpful. The app has some flaws in it that are making me question whether or not to keep it but the customer service is good.

March 23, 2018

Good customer support services.this is great app to use highly good app

March 21, 2018

Good customer support services. Great App. Highly recommended.

March 17, 2018

I spoke to Sai Raghav. I received accurate and relevant information regarding my new registration with aliexpress and matching products with this account. It was most helpful. I am happy to use this service again and would recommend it to others. petra australia

March 12, 2018

Aliexpress support is very helpful. They will be available 24*7 .Anuradha is very helpful to me when I need a support. The app is very easy to use .Thank you so much to appfreak.com

Feb. 26, 2018

nice polite and helpful customer service. Anuradha was very helpful to a frustrated newbie. Good to know customer service is always there. In terms of the app itself. I find it cumbersome and a very long and complicated process just to place an order. The instructional videos are almost useless as there is no sound on them and I found I had to muddle my way through. Luckily Anuradha was there to help.

Feb. 10, 2018

it was difficult at first but they helped me great customer service 24/7

Jan. 7, 2018

very responsive and quick. just ask them and then someone show up and will help you

Nov. 29, 2017

The bottom line is that the app doesn't have a great interface and is a bit clunky, but it has two vital positives: 1. Support is immediately available, and they stick around until your problem is solved or they get back to you. I've used their live chat support on two occasions, both were pleasant experiences. 2. You have complete freedom to import ANY product/sellers' products from Aliexpress. This makes it 100x better than Oberlo which limit you to only manufacturers they accept. Conclusion: they're far from perfect but definitely worth it if you're sick of Oberlo's terrible search & listings.

Nov. 22, 2017

The user interface is a little clunky and not easy to get used to, but the product works as it should and the online tech support is very helpful. So far, so good!