All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2018

So far, every question answered quickly and dealt with correctly. Today Sai Raghav help me and very responsive and resolved the issue.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

the online chat was amazing!! i was asking non stop questions for over 2 hours and they were so patient and helpful! Sowmya was amazing!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2018

Very helpful advice from the online technicians i asked a number of questions and sai raghav answered them perfectly and clearly instructed!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

I recommend this app! Staff is very helpful and answered all of my questions. It's simple to use.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

I am brand new at Ecommerce, Shopify, all of it. The customer support has been outstanding. They don't make you feel bad at all about asking for help and provide immediate assistance. They go above and beyond what is necessary. Thanks Aliexpress. I am looking forward to the future with you!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

Incredible super great customer service. They solve the problem that you have, 100% for sure. Thanks a lot!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

This is a very valuable tool to have at your disposal!

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 26, 2018

nice polite and helpful customer service. Anuradha was very helpful to a frustrated newbie. Good to know customer service is always there. In terms of the app itself. I find it cumbersome and a very long and complicated process just to place an order. The instructional videos are almost useless as there is no sound on them and I found I had to muddle my way through. Luckily Anuradha was there to help.

Using app

18 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 25, 2018

great customer service at my end.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2018

Nice customer service. Easy to set up, and if you need help there is someone ready to help.

Store

My K R

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

If I could rate this 6 out 5 I would. Very helpful, very simple and in terms of ROI...it's the the app to have folks!

Store

1zesh

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Great App with lots of support . sowmya was very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 20, 2018

This was a mistake. Only works in Chrome desktop browsers with a plugin. Even then there are many site errors returning a page full of error code. With patients you can add products but the interface is from the 1990s. Ultimately, I found a better solution from a competitor.

Using app

9 days

Total reviews

21

Average rating

4.0

5 / 5 Share

Feb. 19, 2018

support was great, stayed online with me to fix my issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2018

Rabanni has been terrific. I hope to use more of his expertise

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2018

Great support, If they are all like sai raghav I have nothing to worry. Everything answered!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

These folks are great. I've owned a business for 15 years, and I'm starting this as a new challenge. I know basically nothing about e-commerce. Hoping it brings in extra money to justify some nice things that I enjoy owning. I received help from an agent under the name, anuradha and they were awesome at helping me. Wishing them well in all of life's opportunities.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2018

This is an incredibly good application, certainly a bit difficult to understand at first but ... what do you think is great? A 24-hour customer service where they give you answers to your concerns and work with you until you solve the problem. They are really GENIUS. THANK YOU.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 10, 2018

it was difficult at first but they helped me great customer service 24/7

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 9, 2018

Very good Assitance by @sowmya

Using app

2 months

Total reviews

1

Average rating

5.0