All reviews

Rating Breakdown

  • 5
    79% (585 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    9% (70 ratings)
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5 / 5 Share

May 20, 2019

Rabbani offered amazing customer service! Was quick, and very patient with me when I did not understand certain things.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2019

This app is AMAZING!!! I recently experienced a technical issue. I was able to get a hold of a customer service rep named Basha within 15 seconds of submitting my request. He walked me through steps of how to fix said issue, and he was able to resolve the issue within 2 minutes flat. He was extremely polite, and made sure that the issue would not happen again. I highly recommend this app! LOVE LOVE LOVE Aliexpress!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2019

Rabbani was a great help with navigating and setup. I was stuck and he helped with something that would have taken hours to figure out. Thank you so much!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2019

I love this app iU use it all the time. Also very easy to use and Sai Raghav was very helpful thank you!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 10, 2019

i was having problems getting started sai raghav was very patient and helpful to me i thankyou for such good customer service we need more like sai in the world today thankyou

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

I am completely satisfied with this application, easy to use, and especially the customer service is exceptional

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

So far so good, got great customer service from Sai Raghav! He helped my within 5 seconds of asking my question.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2019

I was having difficulties getting the sight to load, and was becoming very frustrated. Rabanni was amazing, and stayed with me to solve the problem, even had me share my screen and was patient with my lack of tech savviness for over an hour! Please use this app for your business. The support is superb!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2019

I used the live chat for some help when installing and somone was right there. Rabbani was with me for a long time, helping me get my browser settings right and making sure i had everything set before we stopped. I couldn't have done it without Rabbani!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2019

The chat support of this app is really great ! There is an online support for 24 hours and it is really nice and easy to use. Thank you Sai Raghav for your help !

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2019

I am new to drop shipping and had trouble at first navigating the platform. I reached out to the 24/7 customer support and Razi helped me literally step by step until I figured things out. I'm so thankful I did not have to sit up for hours learning how to do it alone! Thanks Razi!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

Worth every penny. The services already paid for themselves with the 24 hour support. Razi went the extra mile to make sure my drop shipping store was set up right. When we hit a wall, he took over my screen and fixed everything. Thanks Razi!!! You really made my day!!! I would like to add Rabbani to the list of amazing customer service agents! Keep up the good work! Mahalo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2019

Although the app may seem confusing, Razi was AMAZING ! I absolutely love the app. Recommended !!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

Great app, it makes everything easy, they have a live chat and Razi was so helpful when i did not know how to import products.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

Razi was a great help and gave me confidence in the application. I'm not the most tech savvy person, somehow Razi managed to know the exact answers

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

Razi Helped me a TON even with things unrelated to this app. Lifesaver. I was given info from Razi on subjects from margin creations to locations issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2019

I really enjoyed this experience. It was very enlightening and I learned a lot from Rajendra's. All of my questions were answered to my satisfaction and it is good to know that this kind of help is available. This was a thrilling and helpful experience which I enjoyed so much, I will be back soon and often. Lol. Thank you again Rajendra for your help. Awesome experience! Bye for now! Lol. Loved it! Wow!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2019

I am trying to use this app because it offers great Products for more than fair Prices and its easy to maneuver around once you figure it out. I have received a ton of help from Ali's Customer Service by speaking with Rabbani Shaik. He is very informative, Patient and gets you the answers directly! Thanks for your help! Much Appreciated

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2019

I have gone through the app it's quite helpful especially the staff members. Razi who is one of the staff members helped us out unconditionally. thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2019

My first experience with support was amazing. razi was really patient and knowledgeable with helping me setup my application. He was quick with my needs and did not have me on live chat just waiting and wondering if anyone was there. Great support Razi.

Using app

9 months

Total reviews

1

Average rating

5.0