Kuzcart review for Dropshipman: Easy Dropshipping
July 1, 2023
Dropshipman's fulfillment service was a complete disaster. Both of my orders were excessively delayed, causing my customers to cancel. Despite paying for faster shipping, Dropshipman failed to meet the deadlines. Their customer service was atrocious, taking three days to respond. I received no refund for the failed orders, compounding my financial losses. Avoid Dropshipman unless you're willing to risk losing money and customers. Their inability to fulfill orders and lack of customer support make them a terrible choice for fulfillment services.
Hello Kuzcart, Thank you for bringing your concerns to our attention, and we sincerely apologize for the negative experience you encountered with our fulfillment service. We understand the frustration caused by the delays in your orders and the subsequent cancellation by your customers. We take full responsibility for the issues you faced and acknowledge that our performance fell short of expectations. We deeply regret the inconvenience this has caused you and the financial losses incurred as a result. In light of the challenges you faced, we would like to offer our sincerest apologies and make it right for you. One of our representative reached out to you directly to discuss further the issue. We truly appreciate your feedback as it helps us identify areas for improvement and reinforce our commitment to delivering a reliable and customer-centric service. We understand that your trust has been compromised, but we assure you that we are actively working to rectify these issues and regain your confidence. Once again, please accept our apologies for the inconvenience caused, and we hope to have the opportunity to make things right for you. Sincerely, Dropshipman Support Team
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