Rating

4.3

feedback

251

Reviews

chart

#933

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    13%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include excellent customer service, prompt responses, and helpful support from the team. Users appreciated the assistance provided by the support staff, especially in resolving issues and answering questions. Additionally, some users found the product imports to work perfectly and were satisfied with the service. However, negative feedback focused on issues such as long delivery times, misleading advertising, and difficulties in setting up the app. Some users experienced delays in shipments, inaccuracies in tracking information, and frustration with the fulfillment process. There were also complaints about the app not meeting basic expectations, lack of direct order fulfillment, and unresponsive customer support.

Highlights

Excellent customer service and prompt responses
Issues with long delivery times and fulfillment process
Difficulties in setting up the app and inaccuracies in tracking information
Mixed feedback on product imports and service satisfaction
Misleading advertising and unmet expectations

Rating Breakdown

  • 5
    86% (215 ratings)
  • 4
    4% (9 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    8% (21 ratings)

Reviews with Text

  • 87% (220)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2026

Fast and great customer support

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

1 / 5 Share

May 6, 2026

muito difícil de trabalhar e não tem a app em português o que é um erro grave alem de ser caríssima para quem quer iniciar é um valor muito alto

Store

iveup

Using app

12 months

Total reviews

2

Average rating

1.0

Developer Reply

Olá, Obrigado por compartilhar seu feedback — nós realmente apreciamos. Lamentamos saber que sua experiência não atendeu às suas expectativas, especialmente em relação à usabilidade, disponibilidade de idioma e preços. Suas preocupações são importantes para nós, e as levamos a sério enquanto continuamos melhorando nosso produto e serviços. Já entramos em contato com você por e-mail para entender melhor sua situação e ver como podemos ajudá-lo. Por favor, sinta-se à vontade para responder quando for conveniente — teremos o maior prazer em ajudar e encontrar uma solução que funcione para você. Mais uma vez, obrigado pelo seu feedback, e esperamos melhorar sua experiência no futuro. Atenciosamente, Equipe de Suporte Dropshipman

5 / 5 Share

April 26, 2026

The only app the actually provides the service i was looking for. Sourcing on temu is no longer impossible. I thought "i knew it was too good to be true" when i had trouble setting up. But they helped me get in the saddle immediately. So this rating is about service. The product imports work perfectly. Coming months will show how smoothly it works. I got off with a good start. Thanks!

Store

Zenith

Using app

32 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Hello, Thank you so much for your thoughtful review! 😊 We’re really glad to hear that the app meets your needs, especially when it comes to sourcing—it means a lot to us. We also truly appreciate your kind words about our support team. Helping you get set up smoothly and quickly is always our priority. It’s great to know you’re off to a strong start, and we’re confident the coming months will continue to be just as smooth for you. If you ever need any assistance along the way, please don’t hesitate to reach out—we’re always here to help. Best regards, Dropshipman Support Team

5 / 5 Share

April 8, 2026

gut job

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

March 14, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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