All reviews

Rating Breakdown

  • 5
    88% (537 ratings)
  • 4
    4% (25 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    6% (34 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 22, 2024

When I write reviews, the names all become duplicate names. What's going on?

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for raising your concerns. If the reviews are written with the same email address, the name will also be the same. To avoid this, make sure to use different email addresses for each review, or import the reviews with a CSV file instead. Our team has reached out to you with the detailed steps to do so. Hope to connect soon!

1 / 5 Share

Oct. 10, 2024

the reviews editing is not working properly.

Using app

24 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear that you're having issues with editing reviews. To comply with Shopify's new policy, there's a limit of 30 characters when editing a review. If you're looking to edit the reviews to revise the translations, it can be done differently. Our team has got in touch to discuss this further!

1 / 5 Share

Aug. 20, 2024

i cant import

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry to hear that you had an issue when importing reviews from AliExpress. Our team has reached out to you to check which error you received. Looking forward to connecting to get your reviews imported.

1 / 5 Share

Aug. 15, 2024

Using app

About 20 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. However, we noticed your review didn't include any comments. If there's anything specific you'd like to share, please feel free to reach out. We're here to help 24/7!

1 / 5 Share

July 29, 2024

I encountered a 500 error while trying to install the app. Could you please advise on how to resolve this issue?

Using app

20 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We're very sorry to hear that you ran into the 500 error when trying to install our app. While we're fixing this to make sure it won't happen again, our team has offered a workaround to get this to work and looks like you have been able to install both of our apps now. If there's anything else we can help you with, please feel free to let us know.

1 / 5 Share

April 18, 2024

Store

Ms

Using app

About 2 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your review. However, we noticed your review didn't include any comments. If there's anything specific you'd like to share, please feel free to reach out. We're here to help 24/7 via chat and email.

1 / 5 Share

April 16, 2024

Não dá p fazer alterações necessárias com a limitação de 30 caracteres. Horrível

Using app

8 days

Total reviews

2

Average rating

1.5

1 / 5 Share

Feb. 28, 2024

Eu não consegui publicar os comentários/fotos no meu site.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 5, 2024

Doesnt work.. i get error 500 after install.. can you help me please?

Using app

3 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi there! Thank you for letting us know about the issue. Our team has fixed the 500 error and everything should work normally now. Please feel free to reach us anytime, we're available 24/7 to help!

1 / 5 Share

Nov. 5, 2023

Everytime I try to open the app it takes me to the original page I just pressed install at and the app is basically useless.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for letting us know about the issue. Our team has reached out to you to investigate further. Hope to connect soon!

1 / 5 Share

Sept. 3, 2023

Everytime I try to open the app it takes me to the original page I just pressed install at and the app is basically useless.

Store

My Store

Using app

About 2 months

Developer Reply

Hi there, Thank you for letting us know about the issue. Our team has reached out and sent you a collaborator request to check further. Hope to connect soon!

1 / 5 Share

Aug. 25, 2023

don't get it every time I click on install App it keeps putting me to the same page that I just clicked on.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for letting us know about the issue. It seems that it might have happened when you uninstalled and then reinstalled the app. We're checking this further. In the meantime, our team has reached out to help install the app for you. Our support is online 24/7 so please feel free to reach us back anytime. Hope to help you set it up and running soon!

1 / 5 Share

Aug. 11, 2023

The reviews don't show in my store and it lags all the time. The reviews didn't show up and the dashboard lagged a lot.

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for letting us know about the issue. Judge.me AliExpress Reviews will help you import reviews from AliExpress, whereas to show them, a review app (like Judge.me Product Reviews) is needed. About the dashboard being lagged, would you mind sharing with us your browser information for us to replicate the issue? Our team has reached out to offer to install the Judge.me Product Reviews app and find the cause for the lagging dashboard issue. Hope to connect soon!

1 / 5 Share

July 11, 2023

Mustapa sucks, waited over 30minutes for him just to fuck up my store, dont trust him, he will do the same for you

Store

trimz

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 14, 2023

There is an error message saying they will fix this, but when I put in my product name it doesn't show up. The message seems to have been posted for over a month and they won't fix the problem.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, The "product name not showing" issue will only require a little tweak in your browser settings and everything should be good. Our team has reached out to you to discuss more. Hope to hear back soon!

1 / 5 Share

April 28, 2023

This app never works and the setup is extremely complicated. Not recommend for anyone trying to import reviews

Store

FitGrip

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear that you've had a hard time with the app. We always aim to provide our merchants with the best experience and our support team is there to help 24/7. We have reached out to you to hear more about your feedback and help with any issue. Looking forward to connecting soon!

1 / 5 Share

June 7, 2022

App não funciona, não carrega nenhum comentário. pretendo desinstalar da minha plataforma. Muito decepcionante!

Using app

13 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 1, 2020

This error is so painful... It completely breaks work flow when you are trying to import reviews for hundreds of individual lines. When the app works, it works great... but for me it needs to be doing what it should be every time. Here is the error for the devs. Would actually love some feed back on this because I like the Judge Me app and would rather use your suite. As it is we are going to have to delete your app and find another to use across our seven stores. AliExpress says they have 8 reviews but the reviews are not loading properly on their page so so we can't import them. Please try again later or with a different AliExpress product.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 17, 2020

I've been trying to use this app to import reviews for my store. nothing happening its very dissapointing

Using app

About 22 hours

Total reviews

3

Average rating

3.3

1 / 5 Share

June 10, 2020

this app used to work ok, sometimes it doesnt work at all and now it works, but duplicates the reviews 2 or 3 times on every product... a total waste of time! Support reply and say they know it does this but do not do anything to fix it.

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Hi, There was indeed a bug today since our last deploy. We already fixed it, the bug existed for few hours only. We've also fixed your imports. Thanks for letting us know about the bug.