Alpha: Loyalty Program, Points
All reviews
Alpha Loyalty has been a fantastic addition to our RiverCross Diorama Shopify store. It is intuitive, easy to set up and maintain, and surprisingly fun to customise. The support team is friendly and responsive. A great app that I would definitely recommend to other merchants!
Alpha Loyalty is an intuitive app that allows you to set up many rewards for customers, helping facilitate customer loyalty and building trust on the website. It allows integrations with other apps and automation services. The only downside is that it is currently only available in English.
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Simple yet effective app, still in development, so has lots of potential! Using it for both my discounts and loyalty program. Tech support is amazing, responsive and very helpul. The pricing model is fair and won't break the bank! Definitely recommand.
Thank you so much for your review and recommendation! We're constantly working to improve the app, and your feedback means a lot to us. Thanks for being part of our journey! 💛
We just installed the app and it was incredibly simple to set up! I'm really impressed with how easy it is to customize the points program and set up rewards that work for our customers! Alpha customer service is on-point. They've contacted me to help me install it - although I was able to figure it out on my own - their documentation is great!
Thank you so much, this made our day! We're so happy the setup felt easy, and we can't wait to see your customers enjoy their rewards.
Thank you so much for the 5 stars! If you ever need help with your loyalty program, just let us know.
Thank you for the great rating! We're always happy to help you get the most out of Alpha Loyalty.
Alpha has been great. The setup was easy and—more importantly—it works straight out of the box. My previous loyalty app had more bells and whistles, but it failed in execution. That led to me hurriedly uninstalling it and switching to Alpha in the middle of our busiest day of the week. Despite that, we were up and running again without a single customer complaint. Add to that them emailing me to alert me to suspicious activity, and I couldn't be happier that I have picked the right app.
Alpha is an amazing loyalty program app. Setup was super simple. I had some queries regarding adding points for past purchases and setting up email notifications. Oskar was extremely prompt in guiding me through it.
Thank you so much for your kind words, Oskar was so happy to read them! We're really glad everything is set up, and we wish your loyalty program great success.
Have been using the app for a few weeks now and so far everything is great. I ran into a small issue where it wasn't loading properly on my site. I reached out to support and they very quickly had it fixed.
Thank you so much for sharing this, it means a lot to us! We're really glad we could fix the issue quickly, and we're always here for you.
11/10 STARS. I cannot explain what an AMAZING help both Oskar & Katherine have been in helping us launch our Loyalty Programme on-site. We were moving from a previous platform & we have a lot of customers. They helped us with individual functionality, promoting key customers to higher tiers, personalised VIP programmes. The help that they both provided has been second to none. I literally could not sing their praises highly enough. THANK YOU Oskar & Katherine! <3
Thank you so much, this truly warmed our hearts! Oskar and I loved working with you, and we're so happy to see your VIP program live. Best, Katherine
These guys are the literal best, everything about this app is just perfect! I had some customization problems and they fixed it for me to fit my store better- I can't thank them enough!
Thank you so much! We're extremely happy that we were able to help!
Thank you so much for the lovely 5 stars, it really means a lot to us! We're always here for you if you need any help.
The App was easy to set up and gives you a lot of customization features for your loyality program. Set up your rewards, and ways to earn is very easy. The VIP program feature has become a main part of our shop.
Thank you so much for your review — it truly means a lot to our team!
Thank you so much for the review!
Es super buena la app me encanta. Lo mejor es que es gratis. muy completa. Y el soporte es buenísimo. Gracias
¡Muchísimas gracias por tu reseña! Nos alegra mucho saber que estás disfrutando la app. Siempre estamos aquí para ayudarte. ¡Gracias por confiar en nosotros!
J’ai essayé plus de sept applications pour la gestion des points loyauté en point de vente. Alpha a été la seule capable de récupérer mes anciennes commandes et d’ajuster mes points avant taxes et dans un délai de quelques heures. Depuis tout fonctionne facilement. L’équipe est rapide pour offrir son service. Après plus de 10 heures tenter l’installation application gratuite Alpha est la meilleure Je vous le garanti!
Merci beaucoup pour votre message et pour votre confiance ! Nous sommes ravis d’avoir pu vous aider. N’hésitez pas à nous écrire à tout moment si besoin.
Easy to install and set up. It offers a wide range of features that we were missing in other apps. The support team is very friendly, responsive, and always helpful. We are very happy with the app so far.
Thank you so much for the review! We truly appreciate your support — it means a lot to us!
This is the best and easiest loyalty program we have ever used. They worked with us from day 1 to make sure everything is customized. We have used 4 other loyalty programs in the last 3 years and just kept looking for a better one that suits our needs and finally found one that we're keeping. Best customer service
Thank you so much for this amazing feedback — it truly means a lot to us! 💙 We’re really happy to hear that Alpha Loyalty has been the best fit for your needs, especially after trying several other programs. If ever needed, we're always here to help.
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