AltKing: AI Alt Text SEO & ADA
Overall, the reviews are overwhelmingly positive. Many users praise the app for being easy to install, simple to use, and highly effective at automatically generating alt text, which saves a significant amount of time and helps with SEO. A recurring strength is the quality of customer support: reviewers repeatedly mention fast responses, helpful setup assistance, professionalism, and support staff who go above and beyond to solve issues quickly. Several users also appreciate that the app works automatically in the background with little or no manual configuration, making it convenient for busy store owners. The main negatives are relatively limited but important. A few reviewers note that the generated alt text is not always perfectly accurate and may need manual tweaking before publishing. Some mention missing features or visibility, such as wanting real-time progress updates, the ability to test on a small scale first, or support for images outside product listings. There is also one serious complaint about the app overwriting custom alt text and a lack of support response, plus a couple of comments about speed or uncertainty early in use. Even so, the overall sentiment remains strongly favorable, with support and time-saving automation standing out as the app’s biggest advantages.
The app works okay — if it’s even needed these days, since identical automated alt text for all images completely kills SEO — until it goes and automatically wipes out your custom text. I’ve just spent nearly two weeks making sure every single image had a unique alt tag. Then out of nowhere, everything reset to default even though I haven’t changed its settings. The app deleted my SEO descriptions and replaced them with default text. Absolute nightmare! I asked support for help — five times a day — but got no reply (sic!). That’s why I’m leaving this review.
Tushar was amazing at suggesting AltKing as well! Thank you for your support on my shopify journey! I appreciate you!
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